Overall rating
4.1
Counts per rating level
  • 73% of ratings are 5 stars
  • 7% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 3% of ratings are 2 stars
  • 15% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this email marketing app for its user-friendly interface, advanced segmentation, automated flows, and visual email builder. Many praise its responsive customer support and credit it for boosting sales. The app's analytics tools are valued for aiding business decisions and audience targeting. Its SMS feature and educational resources are also well-regarded. Despite the cost, merchants find it cost-effective, stating the benefits and features justify the expense.

Edited October 20, 2021

This app makes it so easy to set up automated response flows to orders and follow ups on reviews, as well as marketing campaigns.

LaaTeeDa.com
United States
4 months using the app
September 6, 2021

Previously familiar with campaigns, I've used Klaviyo to create multiple automated flows for the store I run and they are a game changer. From sign-up forms to abandoned cart flows, Klaviyo paid for itself within the first day and has lead to making more and more each month through its easy-to-create flows. I'm a big fan.

The Allotment Wine Company
Ireland
4 months using the app
February 17, 2022

such a Great app
I absolutely love it and suggest you to use it for Email Marketing.
Be sure that your customers would love that

skylandwear
United Kingdom
4 months using the app
May 2, 2022

This is the easiest email automation I have used. I love the templates and the flows are done for you

Stellar Healthy Living Bath and Body Care
United States
4 months using the app
November 25, 2021

So far it’s easy to use & has a lot of templates to use ! It’s helpful for someone like me who has challenges with marketing tools.

Kissmycupcakesz
United States
4 months using the app
Edited May 21, 2021

Although I very much enjoy the functionality of the app itself, someone on their team has repeatedly been harassing me with phone calls and emails. Within 15 hours of signing up someone from Klaviyo has called me 3 times and sent 2 emails. As a small business owner who is busy with work as is and dealing with Covid obstacles on top of that, I do not need to be bombarded with sales calls during the work day. This is the second time I have signed up to use Klaviyo and this behavior happened to me the first time as well. I highly suggest they tone down their aggressive and unappealing sales techniques UPDATE: MAY 21, 2021. Even after repeatedly declining their services they call me multiple times a day and it is the point of harassment. I loathe this company and do not suggest even signing up because they will bother you non stop with their sales tactics.

Spikes and Seams
United States
Almost 4 years using the app
March 8, 2019

This a Great app! this app is helpful to me Because I work a full time Job and have an online store so this is convenient when I need to have emails sent out to my customers and I am at work just click and send. thank You.

BodyHugs
United States
4 months using the app
September 3, 2020

An excellent app so easy to use and the templates are amazing. I have just launched so great to use it free in the beginning.

CrazeeMarket
Australia
4 months using the app
August 27, 2022

Una app indispensable. Impulsa el marketing de correo de una forma muy productivo. sencillo uso. recomendable.

Mr Mascotas
Chile
4 months using the app
August 3, 2022

Very user-friendly for a small business owner who is learning. There are so many templates to help guide design which saves a lot of time. Overall a great experience.

Brookies Rural Traders
Australia
4 months using the app