Reviews (2,994)

Overall rating
4.6
Counts per rating level
  • 80% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 11% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting marketing strategies through its advanced email marketing and SMS tools. They report significant business growth and enhanced customer engagement, thanks to personalized email flows, targeted campaigns, and seamless Shopify integration. The app is praised for its ease of use, customizable templates, and powerful automation and segmentation capabilities. Detailed analytics are also valued for refining marketing efforts. Additionally, the responsive customer support is noted for providing personalized assistance and quick solutions.

May 9, 2023

Great integration with Shopify. Super easy to set up and use. I moved over from MailChimp a few years ago and really happy with it.

LOBOCKI
Australia
About 3 years using the app
January 5, 2016

Great customer service. They sorted my problem within a couple of hours. I cannot recommend Klaviyo highly enough.

Impera Nutrition
United Kingdom
About 3 years using the app
June 13, 2018

Awesome app that works perfectly. Absolutely love it!

The Bircher Bar
Australia
About 3 years using the app
August 25, 2023

Great app. Greater service from representatives. Shout out to Joanna S for helping out today! It was bit difficult to navigate app but once explained by rep it was great to use.

Love Lingual
Canada
Almost 3 years using the app
Klaviyo replied August 27, 2023

Thanks for the review and for shouting out Joanna!

February 12, 2021

Love using Klaviyo's email service! Great templates and very easy to set up and integrate my existing customer list. I recommend!

Weird Friends Club
United States
Almost 3 years using the app
March 15, 2022

It is my favorite app! klaviyo makes everything so easy and seamless. Must have app for online stores

Galactic Swagg
United States
Almost 3 years using the app
April 26, 2019

SO MUCH BETTER THAN MAIL CHIMP! The fact that they have created templates with built in menu bars sells itself! You have to pay a developer to create templates like this for mail chimp! I am so excited to use this!

MagTrim Designs LLC
United States
Almost 3 years using the app
February 4, 2020

We are very impressed with Klaviyo, which we are now using at https://homeontheswan.com/

I have used MailChimp and Active Campaign in the past, so far Klaviyo has been far simpler to setup and the supports been great.

Home on the Swan
Australia
Almost 3 years using the app
August 27, 2023

Katalina was amazing as usual. Issue was resolved on first email. Great customer service. I love when she takes of our issues.

Skort Obsession
United States
Almost 3 years using the app
Klaviyo replied August 29, 2023

Great to hear! Thanks for the review!

October 23, 2023

L'application est très bien pensée et le service client très réactif.
Il s'agit d'une application indispensable pour correctement relancer les clients intelligemment.

La Bande à Anna
United Kingdom
Almost 3 years using the app