Overall rating
4.1
Counts per rating level
  • 73% of ratings are 5 stars
  • 7% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 3% of ratings are 2 stars
  • 15% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this email marketing app for its user-friendly interface, advanced segmentation, automated flows, and visual email builder. Many praise its responsive customer support and credit it for boosting sales. The app's analytics tools are valued for aiding business decisions and audience targeting. Its SMS feature and educational resources are also well-regarded. Despite the cost, merchants find it cost-effective, stating the benefits and features justify the expense.

May 31, 2021

Hands down, this is the best email marketing app on the planet. Even if you don't know what you're doing. The pre-built flows are a game-changer. I highly recommend this app to anyone how wants to make email marketing easier

Vast Vitamins
United States
4 months using the app
October 4, 2019

I used this app to connect with my list and it does what it mean to do and more plus the coaching is to the "T". It won't let you down. I will recommend it to anyone.

Sensationally Gorgeous
Australia
4 months using the app
November 13, 2019

Very easy to use and has all the options we would like. Also has a lot of helpful articles and great support if we need any assistance.

Body Gym Shop.com
Netherlands
4 months using the app
July 13, 2018

Hands down the best email service provider for eCommerce. Over 70% of our revenue is directly attributable to Klaviyo email flows. They take a bit to set up but once you are up and running its fantastic. Klaviyo drop the mike...

The Smart Punter
Australia
4 months using the app
September 30, 2017

Just installed and got this:

Your account is disabled. More information.
Your account is under review by our Compliance Team. We're sorry for the delay - to make sure all senders have a great experience, we periodically review active accounts. You should hear from us within one business day.

Neomarcus
Canada
About 4 years using the app
May 30, 2014

Great app. Highly recommended.

Zasttra.com
South Africa
4 months using the app
April 15, 2020

Me encanto! fácil de usar y muy efectiva!, estoy agradecido con todo el equipo de Klaviyo por que gracias a ellos aumente un 30% mis ventas

Cursos Online MX
Mexico
4 months using the app
February 23, 2015

What a wonderful helpful app, and 5 star support. Thank you

The Soap Shack Baby
United States
4 months using the app
October 7, 2021

Great app! My only complaint is the interface is looking a tad dated and jenky now. Full of wonderful functionality, though! The best app for emails and we are very happy! ^_^ X

ELEMNT.STORE
Australia
4 months using the app
Klaviyo replied October 21, 2021

Hey Fabian and Jake, we're so happy to have you on the platform and excited for your success! If you have specific feedback regarding the interface, we'd love to hear it at feedback@klaviyo.com. Our team is always looking to improve the user experience of the app, so we'd love to hear those details from you.

June 16, 2019

This tool is a fantastic way to automate a really critical aspect of any e-commerce website: its email marketing. I strongly recommend it to anyone looking for a strong, yet affordable email marketing/automation too.

Mero Macho
United States
4 months using the app