Reviews (2,993)

Overall rating
4.6
Counts per rating level
  • 80% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 11% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting marketing strategies through its advanced email marketing and SMS tools. They report significant business growth and enhanced customer engagement, thanks to personalized email flows, targeted campaigns, and seamless Shopify integration. The app is praised for its ease of use, customizable templates, and powerful automation and segmentation capabilities. Detailed analytics are also valued for refining marketing efforts. Additionally, the responsive customer support is noted for providing personalized assistance and quick solutions.

April 29, 2021

Klaviyo's user interface is easy to use, which is a refreshing change from other web-based systems. And I especially love their pre-fabricated flows.

PURE-MSK
United States
Over 3 years using the app
August 17, 2023

We've been using Klaviyo for a few years and it's awesome. It's fairly easy to use and for anything that we struggle with, their support is fantastic. We recommend this app for anyone looking for detailed analysis of the behavior of their customers on their mailing list.

Spice Pots
United Kingdom
About 3 years using the app
Klaviyo replied August 18, 2023

Thanks for the review and for your loyalty!

November 25, 2021

Super handy App for email marketing and very user friendly. Love the analytics that it provide. Congrats for a great app.

The Cork Collection
Portugal
About 3 years using the app
February 8, 2021

Love the app! Its just amazing and its so simple to usw. Started couple weeks ago and already my favorite app

2-FITT
Germany
About 3 years using the app
March 10, 2020

Fantastic for email marketing and SMS. Great deliverability, love the flows that you can set up. Klaviyo accounts for about 30% of our revenue. The team is also fantastic - they're always looking to improve and actually speak to their customers about what they like, don't like etc. Cannot recommend them enough.

Nooks
Canada
About 3 years using the app
August 8, 2016

No need for double opt, auto generated coupon if you go plus, the flow setup is a great way of approaching and managing an email list in an orderly, automated fashion. I did it. Preferably and easier than Mailchimp. Setup can be a bit more time consuming but ultimately pays off.

Tamethebeast
United States
About 3 years using the app
Edited May 22, 2024

I love how easy Klaviyo is to use. I also love the instruction they provide as well as how the program continues to grow with the industry.

Sante Grace
United States
About 3 years using the app
December 7, 2020

I use it to send campaigns to my newsletter subscribers and email flows to customers and potential customers. It gives good data to track success and easy to install and use. Highly recommend.

Lake Superior Linen
United States
About 3 years using the app
Edited September 19, 2020

very smooth user interface. best email marketing app with so much customisation and options.Defiantly recommended

Indianleathercraft
India
About 3 years using the app
October 8, 2015

Great app, easy to pull together a creative email marketing. The dashboard insights/stats are extremely valuable (thank you) we're glad we made the switch over from Mail Chimp & Survey Monkey to consolidate our marketing data in one place. It pays for itself in terms of monthly fees, as long as prices stay the same, its worth every penny.

Virginhairandbeauty Com
Hong Kong SAR
About 3 years using the app