Reviews (2,993)

Overall rating
4.6
Counts per rating level
  • 80% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 11% of ratings are 1 stars
What merchants think

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Merchants highly recommend this app for boosting marketing strategies through its advanced email marketing and SMS tools. They report significant business growth and enhanced customer engagement, thanks to personalized email flows, targeted campaigns, and seamless Shopify integration. The app is praised for its ease of use, customizable templates, and powerful automation and segmentation capabilities. Detailed analytics are also valued for refining marketing efforts. Additionally, the responsive customer support is noted for providing personalized assistance and quick solutions.

January 7, 2021

The drag and drop feature on both the automated flows and the email template has been very easy to use. Took me a few days to get the full platform all figured out but once I got passed the learning curve it's been awesome. I would definitely recommend Klaviyo to anyone.

Absolute Home Furnishings
United States
Over 3 years using the app
August 18, 2020

Very good app. Takes a bit of work to set up, but once set up it works beautifully. We're very happy with it and highly recommend it.

PNP Supplements
United States
Over 3 years using the app
March 22, 2023

Definitely the "gold standard" in e-mail marketing. Klaviyo's automation is top-tier -- it's quite intensive and a little intimidating at first, but the growth team's superb webinars and extensive help resources make it easy to master. Highly recommend Klaviyo!

Moods of Ireland
United States
Over 3 years using the app
January 16, 2021

I used this app to setup flows and email campaigns! It is very user friendly and my designs came out BOMB!

Posh Culture
United States
Over 3 years using the app
September 7, 2021

I have used other email marketing platforms such as Privy and MailChim before, and none of them compare to Klaviyo. I would recommend this app to every single Shopify user. It lets you create interactive email campaigns, flows and also track your website activity and exactly what your costumers were doing on your site. This app is awesome and a must have in my opinion.

SOFFTDUTY
Canada
Over 3 years using the app
June 25, 2020

It's a well-designed marketing application unlike any I've used. It's definitely worth the try for the flow automation alone!

Prayers Planner
United States
Over 3 years using the app
March 15, 2016

This app is awesome. The best eMail Marketing software for eCommerce, period.

Bouledogue Avenue
United Kingdom
Over 3 years using the app
August 12, 2021

We're using this app mainly to grow our subscriber list, and we absolutely love how intuitive and simple the system is.

ARDO Australia
Australia
Over 3 years using the app
June 2, 2022

Best in class. So much you can do. Does cost more to implement and support but seems to be the only way to go.

Adoratherapy.com
United States
Over 3 years using the app
December 12, 2021

I use this app for email marketing and email acquisition. It's great once you know how to use it. They only thing I had an issue with was actually learning how to use it and understanding the tools, which is a lot!! Nice to have a tutorial.

Oya Luxe
United Kingdom
Over 3 years using the app