Reviews (2,993)

Overall rating
4.6
Counts per rating level
  • 80% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 11% of ratings are 1 stars
What merchants think

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Merchants highly recommend this app for boosting marketing strategies through its advanced email marketing and SMS tools. They report significant business growth and enhanced customer engagement, thanks to personalized email flows, targeted campaigns, and seamless Shopify integration. The app is praised for its ease of use, customizable templates, and powerful automation and segmentation capabilities. Detailed analytics are also valued for refining marketing efforts. Additionally, the responsive customer support is noted for providing personalized assistance and quick solutions.

September 24, 2016

Great app, its free and allows us to customise the emails our store sends automatically

Saltwood
United Kingdom
Over 3 years using the app
April 12, 2014

Great service and even better support!
We've been flying a bit by the seat of our pants with our launch but everyday we are finding Klaviyo to be invaluable for our business and more importantly, for our customers!

joegoesbro.com
Canada
Over 3 years using the app
Edited May 22, 2020

Klaviyo is by far my preferred choice of email marketing service, and believe me, I have used most if not all of them. They provide pretty much the same services as others, but they do it through a better UI/UX and features that make sending emails out much easier. What really sets them apart is their customer service. I have spoken to a sales rep and technical support on their team over the phone. And they have been great to deal with every time.

Aquasure USA
United States
Over 3 years using the app
March 27, 2018

Klaviyo is a leader in email marketing and has been great addition to my shopify marketing tools.

Pensxpress
United States
Over 3 years using the app
January 7, 2021

The drag and drop feature on both the automated flows and the email template has been very easy to use. Took me a few days to get the full platform all figured out but once I got passed the learning curve it's been awesome. I would definitely recommend Klaviyo to anyone.

Absolute Home Furnishings
United States
Over 3 years using the app
August 18, 2020

Very good app. Takes a bit of work to set up, but once set up it works beautifully. We're very happy with it and highly recommend it.

PNP Supplements
United States
Over 3 years using the app
March 22, 2023

Definitely the "gold standard" in e-mail marketing. Klaviyo's automation is top-tier -- it's quite intensive and a little intimidating at first, but the growth team's superb webinars and extensive help resources make it easy to master. Highly recommend Klaviyo!

Moods of Ireland
United States
Over 3 years using the app
January 16, 2021

I used this app to setup flows and email campaigns! It is very user friendly and my designs came out BOMB!

Posh Culture
United States
Over 3 years using the app
September 7, 2021

I have used other email marketing platforms such as Privy and MailChim before, and none of them compare to Klaviyo. I would recommend this app to every single Shopify user. It lets you create interactive email campaigns, flows and also track your website activity and exactly what your costumers were doing on your site. This app is awesome and a must have in my opinion.

SOFFTDUTY
Canada
Over 3 years using the app
June 25, 2020

It's a well-designed marketing application unlike any I've used. It's definitely worth the try for the flow automation alone!

Prayers Planner
United States
Over 3 years using the app