Reviews (2,994)

Overall rating
4.6
Counts per rating level
  • 80% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 11% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting marketing strategies through its advanced email marketing and SMS tools. They report significant business growth and enhanced customer engagement, thanks to personalized email flows, targeted campaigns, and seamless Shopify integration. The app is praised for its ease of use, customizable templates, and powerful automation and segmentation capabilities. Detailed analytics are also valued for refining marketing efforts. Additionally, the responsive customer support is noted for providing personalized assistance and quick solutions.

Edited May 26, 2019

I have this app on my 2 stores. It really helps me create campaigns in a simple way. They have a ready-made template as well. I use it for all my email marketing needs. Couldn't leave without this awesome app. I do not have to contact support for any errors or issues.

Comfy Kids Bedroom
United States
Over 2 years using the app
August 10, 2015

Best app on Shopify!!! Awesome customer service! MUST GET!

Shopthefinest
United States
Over 2 years using the app
November 9, 2021

Very easy to use! The drag and drop feature makes it beginner friendly. Love it so far and looking forward to results that will exceed expectations.

Spade Luxury Lashes
United States
Over 2 years using the app
March 24, 2015

I was just getting started with the app and had a few questions when all of the sudden i get an email for their support team asking if i need help with anything.

i was really impressed with their response time and so glad they reached out and offered to help me set things up.

big fan and i look forward to using this app more and more as our store continues to grow.

K'NEPL
United States
Over 2 years using the app
April 21, 2017

Amazing app! It works great, and user experience is awesome. Don't hesitate to sign up! Highly recommended!

1like
Czechia
Over 2 years using the app
August 9, 2016

At first the app is a little overwhelming with information. Once you sit down and read through everything you will understand how everything works. So far it is helping with our store.

Coba Wallet
United States
Over 2 years using the app
November 20, 2018

User friendly, no tricks. It is allowing us to reach more potential customers and to organize and plan the emails in a constructive way.

Splashy McFun
United States
Over 2 years using the app
June 28, 2018

I love Klaviyo! The product is amazing with "out of the box" functionality. The support is incredible. They keep adding valuable features that make the product even better.

Chaos And Harmony
New Zealand
Over 2 years using the app
February 4, 2017

Great app that delivers what is expected

Cornerstone Tees
Canada
Over 2 years using the app
May 18, 2022

I have been using Klaviyo for a few years and love it. I have set up campaign templates for my newsletters, sales & promotions, and announcements. I have also loved how easy the automated workflows have been, and the reporting of the system. Lastly, I have always been able to reach the Klaviyo support team any time I have a question!

Propello Life | The Best Natural Supplements
United States
Over 2 years using the app