Overall rating
4.1
Counts per rating level
  • 73% of ratings are 5 stars
  • 7% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 3% of ratings are 2 stars
  • 15% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this email marketing app for its user-friendly interface, advanced segmentation, automated flows, and visual email builder. Many praise its responsive customer support and credit it for boosting sales. The app's analytics tools are valued for aiding business decisions and audience targeting. Its SMS feature and educational resources are also well-regarded. Despite the cost, merchants find it cost-effective, stating the benefits and features justify the expense.

October 12, 2018

Super application, je recommande vivement. Les emails sont personnalisables à l'infini, leurs "délivrabilité" excellente.

Valinia
France
3 months using the app
July 30, 2020

So far so good, app is amazing. It is very easy to use as well. Migrating from my previous provider was so easy. I cannot wait to use all the features on this app. They can make a little improvement on the newsletter by making desktop view same a mobile view.

IvyEkongFashion
United Kingdom
3 months using the app
January 23, 2019

great product and help for starting shopify owners.Campains,get email adresses and a lot more,only with Klaviyo.

FixSuite
Spain
3 months using the app
April 22, 2020

THe best marketing app on the market. thanks

Nur Al Quran
Singapore
3 months using the app
November 21, 2018

I liked the app. It's a little more expensive than MailChimp, but it gives you much better control about your emails. If you not familiar with advanced email marketing you shouldn't use it. But if you want to be an email marketing guru and make from your subscribers a lof of $$$ Klaviyo the way you go!

Newverest
United States
3 months using the app
November 28, 2019

Great for email marketing, I use this for all of my drop shipping websites. I highly recommend using this app.

Organic Breast Enlargements
United Kingdom
3 months using the app
May 20, 2021

I have just started using this app and loving it so far. I installed this app to help me with the email portion of my business. I have been using basic Shopify email and wanted a more professional look. It took me a little bit to put it all together, but pleased so far. I am only using the email and pop up features right now with no problems. I am loving the automations in the welcome email section, and the many email templates to choose from. I may dive into more later on.

Courtney's Cat Shop
United States
3 months using the app
Edited August 15, 2017

Hard to get a hold of the team. We have over 40 accounts on klaviyo and the messages are ignored constantly. They need to hire more to support their tool and software.

Account disabled/

Easybagbungee
Canada
About 3 years using the app
July 7, 2022

Its awesome. Has many features and templates one would need for their campaigns. Easy to use too....

Talia's Secret
Kenya
3 months using the app
March 25, 2019

I've worked with a ton of emailing platforms and companies and Klaviyo has, hands down, been the best. The integrations allow us to tap into a wealth of customer information that has made us a better organization while also allowing us to grow explosively, and I'm not exaggerating. Because of the email tools this platform provides, we are experiencing the best Q1 in three years. Not to mention, every time I've had any issue with the platform (wanting to send emojis in subject lines, getting higher than normal spam alerts, my template isn't working like I want, etc.) the support from the Klaviyo team has been prompt, courteous, and outstanding. -- I could go on. 10/10 would recommend.

Freaker USA
United States
3 months using the app