Overall rating
4.1
Counts per rating level
  • 73% of ratings are 5 stars
  • 7% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 3% of ratings are 2 stars
  • 15% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this email marketing app for its user-friendly interface, advanced segmentation, automated flows, and visual email builder. Many praise its responsive customer support and credit it for boosting sales. The app's analytics tools are valued for aiding business decisions and audience targeting. Its SMS feature and educational resources are also well-regarded. Despite the cost, merchants find it cost-effective, stating the benefits and features justify the expense.

Edited September 30, 2019

So far so good, recommended. Hopefully i will meet my ad roas haha. Thanks klaviyo team. ... really cool tool

VIXSHOPPING
Brazil
3 months using the app
October 30, 2021

i enjoy this app more then others . im still new to eat but i have created some awesome emails. i like the inspiration feature they addedm but i wish they had templates

Stasia Rose Boutique
United States
3 months using the app
Klaviyo replied October 30, 2021

Hi Annastasia, thank you for sharing your experience. I have some exciting news to share — Klaviyo offers the robust library of pre-built email templates you're looking for! You can learn more here: www.klaviyo.com/email-templates.

February 12, 2020

Pretty easy to set up. I'm had fun creating a subscription pop up and email marketing flows that seem to be working. Support is also great. I submitted a request on Sunday, they first responded Monday morning, I had a fix by Tuesday morning (which required higher level support from an engineer).

Ellie Grey
United States
3 months using the app
October 8, 2020

Excellent app! Although I'm still a neophyte in email marketing, Klaviyo's functionality definitely makes the process easier. 5 stars!

HMD Solutions
United States
3 months using the app
April 13, 2021

Just did our first campaign and was super intuitive to use and lots of options! Excited to continue to use this for my marketing campaigns!

Webby Washer
United States
3 months using the app
Edited December 7, 2021

no goodnhnhnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnn

eshoponlineusa
United States
3 months using the app
August 12, 2022

Was simply banned after almost 2 years. I have not received any warning, information or email. My account was simply blocked. I am more than disappointed and have not yet received any explanation or help, but am only referred further and told that it always happens. There are thousands of customers on my website every day and I can no longer work. Very disappointing.

DiamondSmile DACH
Germany
Almost 3 years using the app
July 16, 2015

Great app! Easy to use. Awesome customer service!

Alexandreanissa
United States
3 months using the app
January 21, 2019

Great app couldn't do without it tbh. would highly recommend it, Rich in features and low on price

Original Oak UK
United Kingdom
3 months using the app
May 30, 2020

thanks to this app are really helpful and I'm enjoying using it every day on my business thanks Klaviyo.

alovelydeal
United Kingdom
3 months using the app