Overall rating
4.1
Counts per rating level
  • 73% of ratings are 5 stars
  • 7% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 3% of ratings are 2 stars
  • 15% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this email marketing app for its user-friendly interface, advanced segmentation, automated flows, and visual email builder. Many praise its responsive customer support and credit it for boosting sales. The app's analytics tools are valued for aiding business decisions and audience targeting. Its SMS feature and educational resources are also well-regarded. Despite the cost, merchants find it cost-effective, stating the benefits and features justify the expense.

November 30, 2019

I spent over 2 hours perfecting a campaign for the Black Friday weekend, ONLY to have my email cancelled and be notified that it will take 1 business day for my account to be reviewed by the compliance team. This means, by the time my account is no longer disabled, the black friday weekend will be over. This was my very first campaign I have ever done on my shop, but I definitely won't be recommending this app to any one else.

25 Letters
United States
Almost 3 years using the app
November 19, 2020

The templates are helpful. The videos are very helpful and the guides are user friendly. I switched over from another platform and am very glad I did.

CP Designs Unlimited, LLC
United States
3 months using the app
May 24, 2019

Best app ever to email marketing! It has a lot of functionalities that make the work very easy and the UX flawless.

Reggaeton Store
United States
3 months using the app
March 20, 2022

Really good app overall! A bit expensive but you'll make a profit quickly. We are happy that there was a free option at the beginning.

Design KontroL
United States
3 months using the app
November 20, 2019

Klaviyo is an awesome app that every online business SHOULD have. I t is a great automation tool to grow your business through marketing.
I love it.
Thank you Klaviyo for being there.

E-Global Shop
Morocco
3 months using the app
March 24, 2019

FUCKING AWESOME!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!1

Genius .Co
United States
3 months using the app
August 11, 2020

WOW! what a great app, unlike other apps i know this one will help me grow. also the support team are super stars! They replied to me messages so fast i and helped me when i needed it most.

Barefoot and Salty
Australia
3 months using the app
January 3, 2018

Hands down the best email app out there-- and I've tried them all from Drip, Remarkety, Soundtest, Privy, Rare and Mail Chimp.

We're using this app for Wicked Good with great results. It's easy to install and very effective.

www.wicked-good.co
Wicked Good creates handcrafted unique fragrances that embrace the centuries-old craft of bourbon perfumeries but with a bold, modern sensibility and a touch of whimsical magic. #SmellWickedGood

Wicked Good Perfume
United States
3 months using the app
August 19, 2019

I have just launched my store and have been using this app for email. It has some great automated flows and templates. Customer support is also excellent - they respond promptly and explain how to solve issues well.

Brave Edith
Australia
3 months using the app
March 15, 2022

I love the ease of use of this App, it works so well! Thank you Klaviyo for the great customer service! Elliott was awesome.

Indigena Skincare
Canada
3 months using the app