Reviews (2,994)

Overall rating
4.6
Counts per rating level
  • 80% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 11% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting marketing strategies through its advanced email marketing and SMS tools. They report significant business growth and enhanced customer engagement, thanks to personalized email flows, targeted campaigns, and seamless Shopify integration. The app is praised for its ease of use, customizable templates, and powerful automation and segmentation capabilities. Detailed analytics are also valued for refining marketing efforts. Additionally, the responsive customer support is noted for providing personalized assistance and quick solutions.

Edited July 8, 2020

I used this app to create a flow for exit intent which has already resulted in a sale. I appreciate the support I received on getting a sign up form to work correctly. I just created my first campaign with a provided template. Simple.

Vanity Bath Store
United States
Over 2 years using the app
October 9, 2015

Works great and has many useful tools for newsletter execution! Integration with shopify is very in depth.

Ivy Hosiery
United States
Over 2 years using the app
February 25, 2022

Estoy usando Klaviyo y me parece fantástico, fácil de usar, la recomiendo 100%, la sincronización con Shopify es facilísima de hacer.

VirtualMe.co
Colombia
Over 2 years using the app
January 25, 2016

This is a fantastic and easy-to-use app that allows one to create beautiful and effective email marketing templates and campaigns.

Sahara Tea
Canada
Over 2 years using the app
August 10, 2023

I would definitely recommend Klaviyo because of it's ease of use - it's highly intuative. Even a person with no experience in email maketing can go in there and start using it.

ChairPro
Bulgaria
Over 2 years using the app
Klaviyo replied August 11, 2023

Thanks for the review and for choosing Klaviyo!

May 7, 2014

We are newbies to the e-commerce scene, however Klaviyo has helped level the playing field for us by providing the tools necessary to compete in today's marketplace. As a sole small business owner with an expertise as a medical practitioner, I need tools that I can understand and don't need a "programmers" degree to facilitate. Klaviyo does the job! Thanks Shopify for introducing us to such a great partner! ~ valerie

Wellness Marketplace MD
United States
Over 2 years using the app
December 4, 2015

Simple, easy, versatile, user friendly, and so much more!

Advct Shop
United States
Over 2 years using the app
May 8, 2013

Great, convenient app for enhancing the appearance of e-mails sent through Shopify such as the order confirmation and shipping notifications! Easy to use and integrated in a manner that is also simple to understand. Awesome, quick-responding customer service. I use the free version which allows me solely to edit Shopify's email templates but have heard good things about the other plans as well. Definitely recommend!

Midori Bikinis
United States
Over 2 years using the app
September 12, 2016

We've made some good decisions with our business. This was the best.
Plus, we assume their support people are incredibly attractive.

Think Crucial
United States
Over 2 years using the app
February 19, 2019

Super application gratuite pour l'automatisation d'envois et le suivi de la liste d'abonnés. Utilisation facile et précise

Chou de Chic
France
Over 2 years using the app