Reviews (2,998)

Overall rating
4.6
Counts per rating level
  • 80% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 11% of ratings are 1 stars
What merchants think

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Merchants highly recommend this app for boosting marketing strategies through its advanced email marketing and SMS tools. They report significant business growth and enhanced customer engagement, thanks to personalized email flows, targeted campaigns, and seamless Shopify integration. The app is praised for its ease of use, customizable templates, and powerful automation and segmentation capabilities. Detailed analytics are also valued for refining marketing efforts. Additionally, the responsive customer support is noted for providing personalized assistance and quick solutions.

October 4, 2019

Takes a bit of effort to set up but is easy to do. Once you do, Klaviyo handles everything for you in a fully automated process. I've tried a few and Klaviyo is definitely the best.

i-need-one.com
United Kingdom
Almost 2 years using the app
August 26, 2021

So far it's been very intuitive and easy to use, even for a beginner. Choosing a segment, a template and a flow all have been nice and smooth :)

Motsutou
Japan
Almost 2 years using the app
March 4, 2019

This app is a must have! The support staff replies SO FAST and there are a ton of helpful step by step videos for navigating.

My Vanities
United States
Almost 2 years using the app
February 12, 2016

Klaviyo is NOT the cheapest email marketing solution for Shopify. It's definitely the best! We've tested almost every solution and nothing can even come close to the ROI we've seen thus far.

Bariatricpal
United States
Almost 2 years using the app
Edited April 16, 2019

Started using this app once mailchimp and shopify ended their integration. So far I'm loving it. Highly recommended!

Gazollo
Canada
Almost 2 years using the app
September 22, 2021

I use the free account and so far I'm happy with what you can do. It is nice, you can make campains or send emails with trigger (e.g. initiate checkout)

my-belly-care
Germany
Almost 2 years using the app
December 8, 2019

So happy I have made the move to Klaviyo from Mailchimp! My store has grown to over $1 Million a year in revenue and Mailchimp was very limiting in its features and functionality; Klaviyo was the right choice for Best Chinese Medicines! https://bestchinesemedicines.com

Best Chinese Medicines
United States
Almost 2 years using the app
October 11, 2023

This is the best meat and SMS service ever. They even offer a review service now.

Henry’s House Of Coffee
United States
Almost 2 years using the app
November 28, 2021

So far I am loving this app! Easy to setup and use with awesome support and step by step instructions. I can't wait to see how this app impacts my bottom-line.

Friends&Felines
United States
Almost 2 years using the app
February 5, 2017

Klaviyo is the best thing since shopify itself to happen to us. Massive game changer for fantastic auto response emails. Great templates. very professional and easy to use. Easy to integrate into your shopify code as well

The Zero To Hero Club
Canada
Almost 2 years using the app