Overall rating
4.2
Counts per rating level
  • 73% of ratings are 5 stars
  • 7% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 15% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this email marketing and SMS app for its seamless Shopify integration and user-friendly interface. They value its advanced features like segmentation, automated flows, and a visual email builder. The responsive and knowledgeable customer support is praised, and the app is credited for significantly boosting sales, with reports of up to 100x return on investment. Merchants also appreciate the insightful analytics tools and the app's commitment to continuous improvement and educational resources.

January 14, 2022

Terrible support. They do the bare minimum to help their users and will make you use one of their partner developers if something isn't working. Any other app would try to help you with a problem you are having with their app but not Klaviyo.

Amino Nutraceuticals
Australia
Over 3 years using the app
Klaviyo replied January 14, 2022

Thank you for sharing this. I'm having trouble finding your account, but would love to get a bit more information so we can improve our service. Can you please email us at feedback@klaviyo.com with your account name? I look forward to getting to the bottom of this with you!

November 28, 2020

Everything you need in an email marketing app. Easy to use, user friendly and has all kinds campaigns and automation anyone could use.

HouseTechy
United Arab Emirates
About 2 months using the app
November 21, 2020

I really love this app, helped me a lot of, will use it in future for sure. Recommend it to others thank you ))

AMBEAUTY
Latvia
About 2 months using the app
Edited November 16, 2020

Our account has been suddenly disabled and the explanation is a joke. With out account disabled we cannot access the live chat, there is no number to call and this has been a huge disappointment

Terbos Jewellery
United Kingdom
Over 1 year using the app
January 14, 2020

Really easy to use. I just sent my first email to subscribers after watching the tutorials online. Very happy with this app!

Organic Weave Shop
Canada
About 2 months using the app
July 24, 2020

Me encanta la aplicación, es muy facil de usar y puedes encontrar ayuda en su blog, videos tutoriales y mucho más.

tecnoimex
France
About 2 months using the app
July 20, 2021

Super easy to use, and links directly to products in our store. I've only just started with it, but very happy with ease of use so far!

Adiption
Australia
About 2 months using the app
April 21, 2016

We are super Happy with Klaviyo!!
Thanks.

Eavara
United States
About 2 months using the app
April 3, 2020

I use klaviyo on both my stores and wouldn't use anything else. Has absolutely everything you need! Recommend to anyone using shopify.

H1 English
Ireland
About 1 month using the app
July 14, 2019

This is a very cool app, I like this app because it makes it easy for me to manage my email subscriber and recapture visitors and customer

Lady Aquarius
United States
About 1 month using the app