Reviews (2,439)

Overall rating
4.5
Counts per rating level
  • 77% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 13% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants find this app user-friendly with an intuitive interface and easy setup. They appreciate the customizable templates and flows for personalized marketing, as well as the seamless Shopify integration for targeted data. The app's segmentation tools and exceptional customer service are highly valued. Many have seen increased sales and engagement through consistent campaign emails and automation. Advanced features, ongoing improvements, and analytics offer strategic insights. Some merchants also enjoy the SMS feature. Despite higher pricing for smaller businesses, many find the investment worthwhile due to the value provided.

September 14, 2016

Finally, a real email marketing tool. This is so well integrated with Shopify you can make such powerful decisions about what to send, to who and when - all based on a wealth of customer data sourced from Shopify. Once you start using Klaviyo, the data collection begins for real and you can marry user behavior in email with the shopify data.

Hands down, the best email marketing tool in shopify.

Ticklekitty Com
United States
2 months using the app
April 30, 2017

I am very surprised not a lot of Shopify users know about this email app - ITS THE BEST ONE WE'VE USED and we have used mailchimp, getresponse, infusionsoft and aweber - nothing comes close to klaviyo if your in the shopify ecommerce business - i hope to grow my business to new horizons with klaviyo

Duskyblues
United States
2 months using the app
September 23, 2018

Très bon, intuitif, organisé et beaucoup de choix pour configurer ses campagnes, un indispensable pour une boutique.

maboutiquekool
France
2 months using the app
October 31, 2014

This is what i exactly need . 1 App that can take care of all of it .
Thanks
Nick

befit supplements
United States
2 months using the app
October 15, 2021

Klaviyo helps me to get more customers and get more revenue from abandoned checkouts. It also allows me to reach my customers more easily and with a more professional look! Love the app!

ShopFindir
Germany
2 months using the app
December 2, 2020

Absolutely loving this app - so user friendly, great support and content to play with. What a pleasure and such fun!

Smells & things
South Africa
2 months using the app
March 25, 2019

Klaviyo is awesome!!! I love it. Easy to use, easy to navigate. All in all it takes 2 seconds to upload lists, create campaigns. 10/10!!!!!!!!!

Dream Dribble, LLC.
United States
2 months using the app
July 1, 2018

Loved Mailchimp but started to get frustrated with the way their lists work - became too much to manage.

We discovered Klaviyo after a month of messing around with Drip as an alternative to mailchimp.

Klaviyo is kind of the 'killer-app' as far as we're concerned with regards to email.

It combines the usability of mailchimp with the fine tuning of Drip via flows and automation.

Best all around email app in our opinion and improving all the time.

Coaqua
New Zealand
2 months using the app
May 4, 2019

I used this app to help me recover abandoned carts and its already gotten me a ton of money that would have otherwise been lost! Also starting to use it for the email campaigns and loving it even more!!

Pets Gear Mart
United Kingdom
2 months using the app
April 25, 2019

This app is user-friendly and quite an impressive marketing tool. Email marketing is truly powerful.

SigyeStore
United States
2 months using the app