Reviews (3,092)

Overall rating
4.7
Counts per rating level
  • 80% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 11% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its email marketing capabilities, noting its effective personalized email flows and campaigns that boost customer targeting and sales. It features email automation, customizable flows, advanced segmentation, and detailed analytics. Its user-friendly interface and compatibility with various apps enhance marketing efforts. The customer support is also praised for being responsive and helpful.

Edited January 7, 2015

Klaviyo is such a great app for Ecommerce platform! So easy, fast and reliable to use. I highly prefer this to other developers out there. I gave five stars for this. Thank you klaviyo for making the problem so easy to solve. The support team is such a great individual anyway.

More power! More success in the future Team Klaviyo! God bless you guys!

-Mark Deanil(Clubwest.com.ph)

Club West
Philippines
5 months using the app
May 9, 2024

Top

PAWZLOVE
Germany
About 1 hour using the app
September 22, 2021

I was nervous about switching my email over to Klavijo abut it worked without a hitch and love using it. Glad I converted!

nakedpastor
Canada
5 months using the app
November 15, 2023

I was trying to set up an automation flow for my post-purchase, and I got stuck with the trigger. I asked for help from this wonderful Klaviyo support agent named Alex W. He's been very patient and helpful, guiding me through the steps and setup. A big shoutout to Alex – you are awesome, and I appreciate your excellent support and guidance. You made my day; keep up the good work!

HYGR
Malaysia
5 months using the app
November 18, 2014

This app is a must have because it gives you so much power. Put your abandoned cart emails on steroids and get reporting. Use a welcome series. Have it create one time use discount codes for you. Tightly integrated with Shopify. Highly recommended.

80sTees.com, Inc.
United States
5 months using the app
May 27, 2016

Great customer service but a bit pricey considering its feature. However, if you're big on segmentation, it'll be extremely useful in targeting specific customer segments.

Girl Almighty Clothing Co
United States
5 months using the app
August 19, 2015

GET THIS APP RIGHT NOW!

Klaviyo is your one-stop solution for all email marketing with current and prospective customers. From newsletter signup welcome emails to checkout confirmation/thank you emails to abandoned cart emails to one time promotions, etc. Klaviyo helps you take care of all your email marketing needs.

You can use Mailchimp or Constant Contact, but they limit you. All of the actions and events are automatically pulled into Klaviyo -- so if you want to send a catered email to anyone who used a specific discount code, no problem.

Platform is awesome, intuitive, and easy to learn. Capabilities are endless with this app.

Get it right now! ITS FREE!

New Grounds Food
United States
5 months using the app
Edited September 25, 2021

Worrible. they take forever to respond to support. I don't recommend to anyone. The email marketing machine is good but I always have doubts and they take 24 hours to answer me and they do not help a lot. Active campaim or mailchimp are better

TênisBom
Brazil
5 months using the app
January 31, 2019

Really enjoying the use of this - easy to use and as a start up the limit on 250 doesn't make much difference.

Alexander Christensen
United Kingdom
5 months using the app
September 28, 2019

This is an amazing application. It has made the company's email marketing initiatives easy and seamless.

The Style Hub Co.
United States
5 months using the app