Reviews (3,092)

Overall rating
4.7
Counts per rating level
  • 80% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 11% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its email marketing capabilities, noting its effective personalized email flows and campaigns that boost customer targeting and sales. It features email automation, customizable flows, advanced segmentation, and detailed analytics. Its user-friendly interface and compatibility with various apps enhance marketing efforts. The customer support is also praised for being responsive and helpful.

March 8, 2019

This a Great app! this app is helpful to me Because I work a full time Job and have an online store so this is convenient when I need to have emails sent out to my customers and I am at work just click and send. thank You.

BodyHugs
United States
4 months using the app
November 20, 2017

Trying to do something as simple as send a email campaign to everyone on my mailing list for black friday is a nightmare. The system wants you to chose a group for your campaign that does't allow for EVERYONE. Running a business only allows you to allocate so much time to try and figure out a app. This app may have merits but it makes it very hard to do a very simple thing.

Lexinoelbeauty Com
United States
4 months using the app
Edited March 13, 2019

I've used this app and find it very good but with some exceptions.
1) The interface is not easy to figure out. It needs to be simplified.
2) You can't delete any of the campaigns that you don't want. This creates a lot of clutter.
I like apps created for ease of use and where the operator has full control. This is not one of them. However, it is much better than MailChimp which I uninstalled because it was very frustrating. It would never update properly.
Although Klaviyo needs work, I still recommend it. Good support.

Rhythm Audio Design
Canada
4 months using the app
December 12, 2020

Don't bother, just tried to send out the email announcing the launch of my website to my VIP client list (a huge 10 people) and my account was disabled until they review it which takes one business day. Well its Sat. so now I either have to push back my entire social media campaign or my VIP clients are going to find out after the general public. Great work guys, maybe you could have verified my account in the 6 months I have had the app installed and not the moment I send out a campaign.

Katabasis
United States
4 months using the app
September 3, 2020

An excellent app so easy to use and the templates are amazing. I have just launched so great to use it free in the beginning.

CrazeeMarket
Australia
4 months using the app
August 27, 2022

Una app indispensable. Impulsa el marketing de correo de una forma muy productivo. sencillo uso. recomendable.

Mr Mascotas
Chile
4 months using the app
August 3, 2022

Very user-friendly for a small business owner who is learning. There are so many templates to help guide design which saves a lot of time. Overall a great experience.

Brookies Rural Traders
Australia
4 months using the app
March 13, 2019

Ceci est un MUST pour ma solution en ligne. Mon entreprise a récemment démarré et, autant que je sache, Klaviyo constituera un pas énorme dans la bonne direction avec le CRM. Facile à utiliser et support goid. Merci

PASSION PÊCHE
France
4 months using the app
October 12, 2020

Once you learn how to use Klaviyo, it is amazing! I will upgrade soon from the free plan so I don't have to use double opt-in. I am pretty sure it will be worthwhile. We already had a 4-figure sales from one of our "thank you for purchasing" Klaviyo flows for repeat clients. Of course, I had the thank you emails before, but Klaviyo really makes it seamless.

Los Colores de la Tierra
Guatemala
4 months using the app
May 31, 2021

Really helpful, I enjoyed the whole process. It's drive you to connect every piece from you store to make campaigns to promote any product, thank you.

Pacao's
United States
4 months using the app