Reviews (3,091)

Overall rating
4.7
Counts per rating level
  • 80% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 11% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its email marketing capabilities, noting its effective personalized email flows and campaigns that boost customer targeting and sales. It features email automation, customizable flows, advanced segmentation, and detailed analytics. Its user-friendly interface and compatibility with various apps enhance marketing efforts. The customer support is also praised for being responsive and helpful.

September 3, 2020

Useful with some powerful tools, but customer service is lacking a bit and not responsive and the platform can sometimes be klunky. For example, applying consistent colors, logos, fonts, etc. across different campaigns, emails, lists, preference pages, etc. is often very time consuming and hard to implement. Email flows seem to work well though.

Sigrun Tennis
United States
4 months using the app
September 4, 2021

Klaviyo has made my Returns on Ad Spend sooooooo much better! Plus it's so easy to use. I love the drag and drop functionality.

Cici Underwear
Australia
4 months using the app
April 19, 2020

Wonderful! Easy to work with and great wording and templates. I can't wait to see the results from using it.

Dollz Naturals
United States
4 months using the app
February 25, 2021

The power of a/B tests is incredible - Klaviyo makes it extremely easy to run tests and achieve results!

Peppermint Products
Germany
4 months using the app
December 13, 2020

I love Klaviyo. I am a beginner on Klaviyo and I very much appreciate all features i can test every day.

Coocuma®
France
4 months using the app
June 12, 2020

Klaviyo is a great app to use for business. It helps target the customers that will purchase more than once, helps gain reviews for your business, and helps with putting promotional pieces together. Great investment!

Shop DaniDee Collections
United States
4 months using the app
April 21, 2021

Good job on changing the install settings, now I can't install it for some reason, had no problem 1 year ago. But I guess you just don't need new customers.

Shiny SkinCo
Israel
4 months using the app
January 31, 2018

Simple to use, the best email marketing app in Shopify.

Fig Tree Club
New Zealand
4 months using the app
March 10, 2019

This is a MUST for my online solution. My business has recently started and as far as I can see Klaviyo will be a huge step in the right direction with CRM. Easy to use and goid support. Thsnk you

MyShop
South Africa
4 months using the app
March 17, 2021

Good morning I have sent several emails to Klaviyo support for several days, but I have not received answers and solutions. My problem is when I include a product block to my email template, and the product image is not visible. These products are active and published in my store, everything works perfectly, the link and the product information, but the images of the products are not seen in the emails, I have looked for solutions in the klaviyo community and I have written in the post, I have sent emails to klaviyo but without success, no responses from Klaviyo. I need a solution please and if a script is missing tell me and I will install it, help me. I have added feeds from my catalog to klaviyo, and these are uploaded in klaviyo, but no images appear. Help me, I've been writing since last week.

THE BEST PROMO
Australia
4 months using the app