Reviews (3,092)

Overall rating
4.7
Counts per rating level
  • 80% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 11% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its email marketing capabilities, noting its effective personalized email flows and campaigns that boost customer targeting and sales. It features email automation, customizable flows, advanced segmentation, and detailed analytics. Its user-friendly interface and compatibility with various apps enhance marketing efforts. The customer support is also praised for being responsive and helpful.

May 27, 2018

I spent hours setting up my account and creating a campaign only to have my account disabled the moment I tried to use it. I'm still trying to figure out what happened. Complete waste of time!

The Faddi
United States
4 months using the app
December 25, 2020

Im amazed that is for free. They provide great value for starting entrepreneurs. At the end 250 contacts goes fast, so just consider your AOV and then make a decision

SelfieDeck
Germany
4 months using the app
November 14, 2018

Hands down a cut above the rest. I've tested a few to see which I could easily work with more than anything and Klaviyo. I have an online pet store and this allows to super easily automate segmentation by pet age, brand, pet type.

The way the flows work (the name for a series) is so good, i have a personal mission to try and make the most complex flow ever.

It integrates perfectly with Shopify (as well as a host of other platforms), caused no issues and was easy as pie to set up and understand!

I LOVE LOVE LOVE IT!

Oscar & Friends
United Kingdom
4 months using the app
September 13, 2023

Tengo todo conectado pero no me manda los mensajes cuando alguien se suscribe a la tienda o abandona el carrito … en fin. Un defraude

Sheng
Spain
4 months using the app
Klaviyo replied September 22, 2023

Gracias por tu mensaje, lamentamos que tengas problemas para enviar mensajes. ¿Puedes actualizar la reseña e incluir la URL de tu tienda para que podamos descubrir qué no funciona correctamente?

March 13, 2018

Cette app semble vraiment complète et je vais commencer à l'essayer.
Je reviendrai poster ici pour partager mon ressenti.

Depotsports
France
4 months using the app
February 9, 2019

Just what I needed. I like the setup of this application. It is easy to use and it does exactly what I needed it to do. Awesome App! Must download

Moore Beauty Essentials
United States
4 months using the app
July 8, 2021

It is super easy to use, you have many options of the free version, I have tried other apps but I definitely prefer this one.

Kallatech
United States
4 months using the app
December 2, 2023

Klaviyo is a fantastic app that is easy to use and helps in running a business so much. The support is great as well!

Print Matey
United States
4 months using the app
March 29, 2024

Excellent sales experience.

Cool Cat Cooler
United States
2 months using the app
Klaviyo replied April 3, 2024

Hey, thank you for letting us know. We will make sure to inform our Sales team!

March 11, 2018

great stuff looking forward for more stuff to come out from these guys. keep up the good work. just some minor flaws but still a great app. I highly recommend https://www.inerchi.co/

Inerchi
United States
4 months using the app