Reviews (3,092)

Overall rating
4.7
Counts per rating level
  • 80% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 11% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its email marketing capabilities, noting its effective personalized email flows and campaigns that boost customer targeting and sales. It features email automation, customizable flows, advanced segmentation, and detailed analytics. Its user-friendly interface and compatibility with various apps enhance marketing efforts. The customer support is also praised for being responsive and helpful.

January 3, 2018

Hands down the best email app out there-- and I've tried them all from Drip, Remarkety, Soundtest, Privy, Rare and Mail Chimp.

We're using this app for Wicked Good with great results. It's easy to install and very effective.

www.wicked-good.co
Wicked Good creates handcrafted unique fragrances that embrace the centuries-old craft of bourbon perfumeries but with a bold, modern sensibility and a touch of whimsical magic. #SmellWickedGood

Wicked Good Perfume
United States
3 months using the app
August 19, 2019

I have just launched my store and have been using this app for email. It has some great automated flows and templates. Customer support is also excellent - they respond promptly and explain how to solve issues well.

Brave Edith
Australia
3 months using the app
March 15, 2022

I love the ease of use of this App, it works so well! Thank you Klaviyo for the great customer service! Elliott was awesome.

Indigena Skincare
Canada
3 months using the app
August 3, 2019

I have been using this app for a couple of months now, and it is very easy to setup and understand. I have created an email campaign and a welcome series email flow. I really love how easy it is to bring products into templates directly from Shopify catalog. I also really like the endless amount of analytics available!

Treats2eat
Australia
3 months using the app
January 24, 2019

Pensé que iba a ser muy difícil de utilizar pero es fácil no tuve ningún problema fácil de utilizar la recomiendo

One-more-fashion
Spain
3 months using the app
Edited December 13, 2018

What more is there to say...this app is great and there's so many resources to help you get up and running. Totally recommend starting with their onboarding video and checklist.

DRW & Co.
United States
3 months using the app
April 7, 2017

Best Email Autoresponder for Ecomm. Period. Stop searching and sign up.

Strictly Viral
United States
3 months using the app
October 17, 2016

Wow! Handles so much and looks amazing.

Riviv
United States
3 months using the app
September 12, 2018

I'v used this app from the start of my shopify store (www.smarttechexpress.com) and it dose everything i wanted and needed and did more than I expected. I would defiantly recommend to any one. Also check out our store and sign up to our email list and follow to see how well it works, and buy some too while your at it we have great products. It really helps to drive traffic back to the store when we do discount emails. if you would like to visit our store to see how well it works or to buy new trending electronics go to www.smarttechexpress.com. Happy Shopping.

Smart Tech Express
United States
3 months using the app
April 10, 2019

I'm so glad I found Klaviyo! Really easy to use, help guides are available online and customer service is only an email away. Highly recommended for small businesses

Blue Brew Tea
Hong Kong SAR
3 months using the app