Reviews (3,092)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for its email marketing capabilities, noting its effective personalized email flows and campaigns that boost customer targeting and sales. It features email automation, customizable flows, advanced segmentation, and detailed analytics. Its user-friendly interface and compatibility with various apps enhance marketing efforts. The customer support is also praised for being responsive and helpful.
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worst live support ever. I normally don't normally write reviews, but Klaviyo's customer support is so poor and it's just so not acceptable. We called, emailed many times to request help on integrating our online email form with Klaviyo. Patrick responded and said that "was going to hash that out on monday". Almost a month later, when we still could not use the email sign up contact form, we asked again, he totally forgot. We had to pull out all the past emails to proof that we did request and he did promise to help to solve the problem so that we could use start to use the email. If you have to argue with your customer support to get support; this is really hard, especially when your support totally denied it and we had to pull out our communication emails to proof that the issue is still there and we are still waiting.
Good:
Email templates
Flow
Automation
Coupons
Needs more flexible billing on sent email. Number of free emails are 250 and that is very low.
Great customer service. You are able to track many good data that you will need in the future when scaling your store.
Very pleased with this app, at first I did not really understand but now the possibilities are endless! It's great :)
I think that it compares very well with email platforms that I have used previously. Customer support is great.
Semplice da utilizzare, immediata ed intuitiva, apre a moltissime possibilità di applicazione. Consigliata.
Super easy to install and use. Importing contacts from mailchimp was a breeze and the interface is easy to understand and use, and I'm not an expert. Highly recommend.
Brilliant email marketing platform, would definitely say it is the best I have used, so easy to navigate and really great features.
Almost imposible to make it work. I installed it and emails were not sent. Followed the installation process but it did not work. A complete waste of time. Klaviyo has to understand we as dropshippers have no time to code. Make it easy to install please.
Easy to use. Very useful information. Klaviyo staffs are very helpful. Overall, good Marketing Automation tool.