Reviews (3,092)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for its email marketing capabilities, noting its effective personalized email flows and campaigns that boost customer targeting and sales. It features email automation, customizable flows, advanced segmentation, and detailed analytics. Its user-friendly interface and compatibility with various apps enhance marketing efforts. The customer support is also praised for being responsive and helpful.
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Very happy with this app, it helps me do everything. From cart abandonment to follow ups. Very simple to use.
So far i love it. it sends the emails just as I want them, and it is so easy to customize your emails. Reporting is great and user friendly. Definitely happy with the app
I have used several CMS apps, and Kalviyo is OKAY. It has its strong suits and it's week spots. There are a few things that are slightly annoying: You CAN NOT change transactional messaging. They put in all the information and that is it. Example: SMS message on their order ONLY send their order number. It is basically useless. They also DO NOT do abandoned cart. They say they do, but they do not. They do abandoned checkout, which they call abandoned cart. Those are just a few of the annoying things about Klaviyo.
I would say they are a mediocre app. Better than most, but still far short of being a 5 star. 3 stars, possibly 3.5.
I used this app to help send welcome emails. It is easy to understand and use. I think this app is great so far. Thanks Klaviyo!
Michelle
Amazing app. Cannot fault them so far so good. Given that i am new in the E-commerce world, its so easy to navigate. will 100% recommend this guys to anyone. Thank you
Amazing App. The support people are extremely helpful. don't need to be a big time store to get someone on the other side to help you. They are amazing. Need to get this App
Just hours before my launch I was attempting my first campaign email to inform my client base that I would be taking orders and when I hit send, my account was suspended and put under review! The notice to my clients did not go out! The damage that this has done to my business and the revenue that will be lost is immeasurable! If I could give this app less than 1 star, I would!
At first, using this app to create email flows and campaigns was incredibly user friendly and easy to use. I was very excited to send targeted emails to my new subscribers and loyal customers. Unfortunately, integrating the app with my custom theme "Flow" has been a different story. In my store, I have a pop up that collects new email subscribers. I can see that the customer is subscribed on my Shopify customers tab, However even after successfully embedding the Kalviyo app, I don't see those customers in the list I created in Klaviyo. I have reached out for help numerous times and the Klaviyo team says that it's not their problem and to reach out to the Flow theme developers. The Flow theme developers say it's not their problem and to reach out to the Klaviyo developers. I've read all the blog posts on email subscriber integration and even tried to fix the code myself to no avail. This process has been a little frustrating. I'd just love to send an email to a new subscriber...heavy sigh.
Once I figured it out it was great! Thanks! Awesome templates and content. Can't wait to see the email sent. Stay tuned
I've only used the free basic features such as making your Shopify emails look better and sending two recovery emails thru them instead of Shopify. It's worked great so far! Recommend it to everyone! Especially since it's free ;) have nothing to loose!