Reviews (3,091)

Overall rating
4.7
Counts per rating level
  • 80% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 11% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its email marketing capabilities, noting its effective personalized email flows and campaigns that boost customer targeting and sales. It features email automation, customizable flows, advanced segmentation, and detailed analytics. Its user-friendly interface and compatibility with various apps enhance marketing efforts. The customer support is also praised for being responsive and helpful.

September 28, 2023

Very robust integration and powerful app.
Contacted the support live chat twice already and they always found the answer to my issues very quickly, great team and a great product.

Zoaje
Australia
3 months using the app
Klaviyo replied September 29, 2023

Thanks for the review!!

August 9, 2019

My very first campaign was cancelled for no reason when I strategically planned the mailing on a specific date and time. So I lost a week on " in review" campaign that was never explained to why it was in review in the first place.

peoplesprideshoes
United States
3 months using the app
May 30, 2020

thanks to this app are really helpful and I'm enjoying using it every day on my business thanks Klaviyo.

alovelydeal
United Kingdom
3 months using the app
August 8, 2022

Much more cost effective apps available, Spent $1000 in month one and had to wait almost 2 weeks for onboarding to get in touch, I have 45,000 subscribers and was told to email 300 for the first two weeks then increase by 1000 for the next two week, needless to say their was zero return on investment, Probably a great app for a new business with less than 250 contacts

lovelottiex
United Kingdom
3 months using the app
Klaviyo replied August 16, 2022

Hi there! Thanks for reaching out. We've been working with your onboarding team to get you a solution that will work and they will be in touch with you very soon. Appreciate your patience with our reply and hope we can help you have a great experience with Klaviyo!

November 19, 2020

The templates are helpful. The videos are very helpful and the guides are user friendly. I switched over from another platform and am very glad I did.

CP Designs Unlimited, LLC
United States
3 months using the app
May 24, 2019

Best app ever to email marketing! It has a lot of functionalities that make the work very easy and the UX flawless.

Reggaeton Store
United States
3 months using the app
March 20, 2022

Really good app overall! A bit expensive but you'll make a profit quickly. We are happy that there was a free option at the beginning.

Design KontroL
United States
3 months using the app
November 20, 2019

Klaviyo is an awesome app that every online business SHOULD have. I t is a great automation tool to grow your business through marketing.
I love it.
Thank you Klaviyo for being there.

E-Global Shop
Morocco
3 months using the app
March 24, 2019

FUCKING AWESOME!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!1

Genius .Co
United States
3 months using the app
August 11, 2020

WOW! what a great app, unlike other apps i know this one will help me grow. also the support team are super stars! They replied to me messages so fast i and helped me when i needed it most.

Barefoot and Salty
Australia
3 months using the app