Reviews (3,092)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for its email marketing capabilities, noting its effective personalized email flows and campaigns that boost customer targeting and sales. It features email automation, customizable flows, advanced segmentation, and detailed analytics. Its user-friendly interface and compatibility with various apps enhance marketing efforts. The customer support is also praised for being responsive and helpful.
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Everything works great at the moment.. I have two flows and a campaing going on.. Great job to the klaviyo team
The absolute worst customer service of any app that I used on my online store. Will not respond to your questions and when the do respond, after days gone by, they respond with a useless link to a topic that was never your question or concern in the first place.
Installing this app was the root of all disasters, basically no service, brought my website down, lost thousands of dollars in ad dollars, my website was grayed out and stuck, couldn't click on any pages, the fees were extremely expensive, When you increase email activities, he doesn't even have any reminder to increase the fee, and directly upgrades your fee in the bill. Rogue behavior, opaque charges, stay away from klaviyo, is away from disaster.
Sorry to hear that you're having trouble. Our team will be in touch shortly!
Natalie helped review my "customer import list" within minutes on a Saturday! My account was good!!!
Klaviyo is the perfect solution for Shopify websites that need to take direct marketing and customer experience to the next level. Great support to walk you through any issues. I've used 3 other solutions in the past, and I highly recommend Klaviyo.
I don’t like it…I don’t like it…I don’t like it. Why on Earth is this company still using preferences pages from c. 1992. It’s 2021…time to make dem landing pages mobile responsive. Get with the time. Absolute rubbish (English accent). Absolute crap (Scottish accent).
I've always had some minor challenges with setting up email campaigns, but ever since I've started using Klaviyo, the operation has been easier. The platform is self-explanatory and user-friendly. Awesome 1 Team!
The interface is a big confusing blob of whatever.
I can't set up anything without it not working. Finding help is so hard, it is not funny.
It is also not funny losing money because I can't set up emails properly in this stupid interface.
The app is very easy to use. The support team is as good as I have ever seen. Sales are increasing, and the app is well worth the money.
This is honestly the best email marketing app I've looked at. It made the whole process really easy, and the time it took to review my email campaign was not long at all, within an hour instead of a day! I highly recommend!