Reviews (3,092)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
Feedback submitted
Merchants highly recommend this app for its email marketing capabilities, noting its effective personalized email flows and campaigns that boost customer targeting and sales. It features email automation, customizable flows, advanced segmentation, and detailed analytics. Its user-friendly interface and compatibility with various apps enhance marketing efforts. The customer support is also praised for being responsive and helpful.
Refine
-
By rating
The software itself does its job well. But it's very disturbing that once you subscribe, you cannot finish the paid subscription. Klavio demands you to contact them by e-mail, but even then they keep stalling and giving empty promises for days that "someone from the team responsible for it will contact you shortly" which obviously doesn't happen.
Extremely shady
Great app with many cool features. Even as a free user, I am able to take advantage of all the features available!
i currently use the app on free mode, it has everything i could possibly need. I send automated campaigns.
Buena aplicación! la uso mucho y es muy efectiva. la inetrfaz es muy intuitiva y facil de usas. recomendada
So far so good! I hear of these guys from a podcast which is also 5 star for all you shop owners, "e-Commerce Uncensored". I love the segments and flows you can create with these guys. MailChimp doesn't even compare to the possibilities here on Klaviyo. Support is quick, like within a day which is freakin' awesome and their design editor is easy to use. A+
Seriously I don't get why people use them. We switched from Omnisend and have nothing by problems. Onboarding was terrible, the staff just did not want to know. Since we have been using it we have found a number of issues and the support is so poor (especially if you are out of the US), I honestly don't know what you are paying for. We will be moving back to a provider who has better service and a better product, this one is rubbish.
Hi there. Apologies for any trouble contacting our support team. We do have a robust community forum that's a great resource when support queues are longer and I hope you have a chance to check that out. https://community.klaviyo.com/ We noticed you sent an email as well and will reply to that to see if we can talk further about the other issues you've encountered. Look for an email back soon!
Would give 10 starts if allowed to, Awesome app & excellent customer service.
Great customer support and awesome logic and trigger functionality.
User friendly interface! Invaluable app for successful selling campaign! Must-have app in each store!
i use this app for the first time, but i think the interface is great and easy to use and i love it.