Reviews (2,839)

Overall rating
4.6
Counts per rating level
  • 79% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 12% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting marketing strategies through its seamless Shopify integration, which enhances customer engagement and sales. They value its easy setup, customizable templates, and advanced segmentation features for targeted marketing. The app also offers detailed analytics to fine-tune marketing efforts and is supported by responsive and helpful customer service across various channels.

March 11, 2013

This app is super easy to use. It already has the shopify templates built in, so customising our store emails was breeze! Thank you Klaviyo and keep up the good work!

Toy Kitchens Direct
March 10, 2013

We have tried Klaviyo and have to say it makes email marketing easy. The trial period was a succes and are looking at moving forward.

Luxuria Cosmetics
March 7, 2013

Awesome. Works great. It´s super easy to create templates this way... you can use it not only for Shopify but for any e-mail template you might need.

La Patente
March 4, 2013

Klaviyo is a brilliant app that rolls many email related features into one. whether we want to create reach out to our most loyal customers, re-engage folks that haven't been to our site in a year, or reach out just to our nyc customers- klaviyo makes this super easy. on top of that they provide excellent support. these guys are eager to build the best possible product.

HOLSTEE
September 26, 2013

Super, super easy to use even with no coding experience. Super easy to customize to match our store look and apply to our site.

Baby CoCo Bellea
United Kingdom
July 8, 2013

I utilized the free email template creator and love it! I had a few technical glitches, but their support team was extremely fast, friendly and helpful in getting things sorted out. As my business grows, I plan to utilize the other features they offer. Great app!

WigStudio1.com
United States
May 13, 2013

I haven't used the full app with abandoned cart tracking and everything, but I have used Klaviyo's Free Email Template creator. It's wonderful and allows you to easily customize the auto-emails that go to customers. Thanks for this free service!!

Strands & Company
United States
November 25, 2017

Terrible. I went through all the work of setting it up, uploading my subscribers, and writing my mailout - and it didn't send, told me it was being reviewed and would take at least 24 hours, and disabled my account. The event I was promoting ends tomorrow, this is garbage.

Local Legends Apparel
Canada
January 22, 2020

App isn't as user friendly as I'd like, but using lots of help docs. The customer service is amazing and quick! Automated email stating will take longer than usual and I hear back so fast! And super friendly. Email list only imported 2 without showing any error. Made recommendation to show an error instead of me guessing that I can import from shopify to here

Elm Tree Executive Cleaning
Canada
October 14, 2024

Jack Murphy Ireland
Ireland
Over 3 years using the app