Reviews (3,293)

Overall rating
4.6
Counts per rating level
  • 81% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 11% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants praise this app for its advanced email automation, segmentation, and analytics, noting its user-friendly interface and seamless Shopify integration. They appreciate the effective synchronization of customer data and personalized marketing efforts. The support team is highlighted for providing valuable assistance through video and chat, alongside a wealth of educational resources like webinars and tutorials, making it a powerful tool for enhancing customer engagement and sales.

August 27, 2023

I had been using Active Campaign for the last year and a half. Klavyio is so much better for our e-commerce store. Basically, it just does what it's supposed to do, easily, reliably and effectively.

Affordable Jewellery Supplies
New Zealand
26 days using the app
Klaviyo replied August 29, 2023

Great to hear that feedback, thanks! And thanks for switching to Klaviyo!

July 5, 2021

I have had a good experience starting out and look forward to using the features included. I am happy with how well the integration went with my Shopify store.

Cascabel Press / Ray Bidegain printmaker
United States
26 days using the app
December 25, 2018

I wanted to make a Christmas E-mail with a discount code for my customers. Made it like a week ago. After submitting the campaign I was prompted with a massage saying "We will personally review campaign and get in touch with you within 24h" Now its like 5 days passed and never received anything. Deleted the app and will never use it again. Just made the e-mail in google and sent it to multiple ...

ProTrender
United Kingdom
25 days using the app
January 24, 2021

Really awesome app, easy to use and many functions that I wasn't aware off, that will make your email campaigns and overall ecommerce experience much easier.

Gifts and Crafts
United Kingdom
25 days using the app
March 17, 2022

We recently migrated to Klaviyo from another provider and have found the transition to be very easy and the Klaviyo application is proving to very easy to use while having all the functionality we could need.

Our Generation NZ
New Zealand
25 days using the app
April 3, 2024

Probamos Klaviyo porque nos parecía un programa más profesional para email marketing, la personalización, las automatizaciones... En fin, muchas cosas buenas. Pero tras estar varias semanas con él nos dimos cuenta que gran parte de los mails que mandábamos terminaban en la carpeta de spam, cosa que no pasaba con otras dos aplicaciones que habíamos utilizado anteriormente. Además, el precio es ...

Blue Denim
Spain
23 days using the app
Klaviyo replied April 8, 2024

¡Muchas gracias por tu revisión! Si encuentras algún problema con la entrega, por favor comunícate con nuestro equipo de soporte para que podamos evaluar el problema y ...

June 14, 2021

Klaviyo is a game changer! Not only is it simple to use, it is intuitive, helpful, opened a world of communications to my customers and their Help Center and Support team are A+

Papanui Cycles - Great Service, Great Rewards & Great Choice
New Zealand
25 days using the app
August 6, 2024

We've used Klaviyo for the last 3 years for multiple Magento sites, but have just migrated one of those sites to Shopify. As expected from our experience with Klaviyo over the past 3 years, the process was silky smooth and when support was needed, it was fast and efficient.

Thanks for all your help with our migration

Juice Lubes
United Kingdom
2 days using the app
September 5, 2020

great app cant complain. It is very easy to use and not very hard to figure out how to create a campaign and send it out with the app. Would prefer this app over other email campaign apps.

Zen Lifestyle Store
United States
25 days using the app
October 2, 2019

Loving Klaviyo, a bit expensive but it is very useful in the long-term! Easily extract more value out of your customers and help them with whatever they need using Klaviyo - simple and easy.

GodShirts
United States
25 days using the app