Overall rating
4.1
Counts per rating level
  • 73% of ratings are 5 stars
  • 7% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 3% of ratings are 2 stars
  • 15% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this email marketing app for its user-friendly interface, advanced segmentation, automated flows, and visual email builder. Many praise its responsive customer support and credit it for boosting sales. The app's analytics tools are valued for aiding business decisions and audience targeting. Its SMS feature and educational resources are also well-regarded. Despite the cost, merchants find it cost-effective, stating the benefits and features justify the expense.

December 13, 2018

So far so good, I really like the segmenting and it is easy to be up and running. I would recommend this app any day.

Thanks,

Mosaic Tile Outlet
United States
Almost 5 years using the app
June 29, 2019

Loving how easy it is for a newbie to figure everything out. Then I feel reassured because Klaviyo makes it easy to understand what I'm about to do before I click "send."

BocoLearningLLC
United States
Almost 5 years using the app
August 30, 2018

I'm so pleased we made the shift to Klaviyo from our previous email App. The company has continued to evolve quickly over the last two years and is hands down the best email integration for e-commerce and Shopify. There are so many features, and the support is world class - highly recommended!

Chateaurouge
United Kingdom
Almost 5 years using the app
Edited August 6, 2018

After misunderstanding my initial testing, the support team was able to investigate and assure me that my concerns were wrong. I am changing my review from 1 star to 5 star based on this. I'm looking forward to building out my flows and seeing what results I can achieve with the tool.

Roastedon
Australia
Almost 5 years using the app
July 29, 2018

I am new to email marketing and I am very happy that Klaviyo is on my side! Easy to use platform for those just learning the ropes; advanced enough for the big players in eCommerce. Thank you Klaviyo for helping my store succeed!

Kikaboo Shop
Canada
Almost 5 years using the app
March 1, 2019

Just migrated our lists from Mailchimp and the setup process has been a breeze. Much deeper analytics and segmentation capabilities. Really looking forward to seeing what we can do with more email power!

Kissy Games
United States
Over 4 years using the app
February 25, 2014

I was a little skeptical at first glance because of the price tag of Klaviyo, but do yourself a favor and spend the time to check out this Email Service and Analytic's Provider. The ability to trigger emails based off of Shopify events is invaluable. If you set up the right Auto-Responders, you will be making much more money then you are spending with Klaviyo.

A big plus is the support at Klaviyo is top notch. They will spend the time and walk you through industry best practices and make sure you are fine tuned with your campaigns.

No brainer!

Waves Gear
United States
Over 4 years using the app
January 3, 2015

How do you give more that 5 stars to a product? Klaviyo has blown our email marketing out of the water.

→ Helps us easily segment our list
→ Such Simple Shopify & External Integrations
→ Simple Email Campaign and Flow Setup
→ They have templates to help you get your ecommerce store up and running

If you want to take your email marketing to the next level... I can't stress that you start running on the Klaviyo platform!

Thanks guys!

-The Team @ BeardFriendly.com

BeardFriendly USA | Buy Beard Oils Online
United States
Over 4 years using the app
February 24, 2014

Hands-down the best email marketing software we've ever used. Klaviyo not only makes the user experience simple enough for anyone in our company to use, but the analytics have allowed us to make decisions that increase our revenue immediately. If you haven't started using this yet, you are leaving money on the table.

Fortified Bicycle Alliance
United States
Over 4 years using the app
November 9, 2022

Not only does Klaviyo have a very high level of functionality and analytics capability, I have always found the live support team to be extremely patient and helpful when I need to troubleshoot an issue. They really know their stuff and help walk you through any difficulties. Always a great experience.

Nyssa
United States
Over 4 years using the app