This is a great marketing tool - I can get a hold of more people this way, and make sure that they know what offers I have. My store is new so I selected the wrong plan but they helped me fix it and they've been really nice.
Lukchang Coffee Traders
Just hours before my launch I was attempting my first campaign email to inform my client base that I would be taking orders and when I hit send, my account was suspended and put under review! The notice to my clients did not go out! The damage that this has done to my business and the revenue that will be lost is immeasurable! If I could give this app less than 1 star, I would!
Really disappointed with this app, it wouldn't automatically pull new customers from sign up forms on our site, we had to manually refresh lists meaning new customers would be missing the welcome email at the time of visiting until we manually added them, and the sign up forms Klaviyo include look like they are from about 10 years ago, they really need some fresh templates with some more modern fonts and designs.
After spending a lot of time researching which email client to use, we are really disappointed with Klaviyo after such positive reviews around it, even though we were excited to try it out. It has some incredible features but when there are other apps at the same price we will probably move across to those to try out before settling on something.
May return to Klaviyo one day when it implements a bit better with existing forms and has more modern templates for forms and emails.
Switched from Mailchimp and so far it seems to outbrain the little monkey by quite a bit. Love the visual email automation flows and the pre-filled segments of ALL of my contacts (subscribers or not).
We just started using Klaviyo and the product is easy to use and definitely has all the functionality we need and more. We had a small technical issue after install and the customer service team did a great job resolving the issue. So happy to find a company that has a well thought out product and great customer service!
Are you sending any emails og advertising anything online? Then Klaviyo is a No-brainer. The data you can get from Klaviyo and the easy ways to segment your list is amazing. Think about taking your best customers who bought product X on and have purchased overall for more then Y$ and opted in through some funnel step.. Export this to FB make lookalike Audience to sell similar product that is a slow seller... and you've got a winner. The data and automation is NEXt level in Klaviyo. I thought it was expansive but after having used it.. it is a tool that makes you money if you give it time and study it
Such a more intuitive product than most others this small business owner has tried. I recommend growing with them.
Bayou Band LLC
Honestly, I was hesitant at first because I loved mailchimp but the automation and list segmentation you can build on this thing are insane! I wish they had better style templates but they are working to get there! Im sticking with Klaviyo
LifeSpirit | Sidi Life Products
I resisted installing of this app because I wanted to find less expensive options for sending emails and such. I spent hours, weeks, looking for a way to get popups, emails and the right integration within Shopify and, for it all to work seamlessly together. It was exhausting. Finally, I "bit the bullet" and installed Klaviyo. I love it! It can be a bit tricky to learn at first but, once you're over the first hurdles, it just works. Thanks Klaviyo
A friend of mine recommended this app to me for my natural body care business. I use this app to help me with my email campaigns. The great thing (even though I just started using it) it tracks the emails. I was able to create my own email, which was so easy, as it was guided.