Reviews (2,983)

Overall rating
4.6
Counts per rating level
  • 80% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 11% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting marketing strategies through its advanced email marketing and SMS tools. They report significant business growth and enhanced customer engagement, thanks to personalized email flows, targeted campaigns, and seamless Shopify integration. The app is praised for its ease of use, customizable templates, and powerful automation and segmentation capabilities. Detailed analytics are also valued for refining marketing efforts. Additionally, the responsive customer support is noted for providing personalized assistance and quick solutions.

Edited July 11, 2024

very good and integrates with most software.

Union 22
United Kingdom
Over 4 years using the app
Klaviyo replied June 11, 2024

Thank you so much for the 5-star review

May 21, 2024

Klaviyo linking directly to Shopify and helping me see the direct value of my marketing work to my revenue is a critical part of my art business.

Joanne Hastie
Canada
About 2 years using the app
May 29, 2024

Klaviyo has become an integral component of our marketing mix. It integrates well with our broader tech stack, support is awesome and the versatility in building flows by aggregating niche data is great. We love the AI tool which builds technical flow queries based on natural language inputs.

Dinnerbox
South Africa
9 months using the app
May 18, 2024

Klaviyo is very user friendly and is consistently introducing new features and classes to help you manage your email/sms list to grow your business.

Liquid Dyet
United States
Over 2 years using the app
May 24, 2024

Such a great app! I love how I can now copy a campaign from one account to another.

Shapeez
United States
Almost 2 years using the app
Klaviyo replied May 28, 2024

Thank you so much for the review, and yes Portfolios is a game changer.

https://www.klaviyo.com/features/portfolio

July 3, 2024

Klaviyo is a very powerful and useful tool ! I highly recommend it !

COURANT
France
About 1 month using the app
June 8, 2024

Klayvio is much more robust than my previouis mail aspp. The fact that it syncs wiht shopify make it a great addition

Hula Daddy Kona Coffee
United States
10 months using the app
Klaviyo replied June 11, 2024

Klaviyo and Shopify is the perfect combo.

June 19, 2024

Customer service in Klaviyo has been fantastic. I worked with Amanda and Janelle for issues with my websites and they have been very patient, thorough and made instructions very easy to follow. Would definitely recommend this App to any other businesses.

Cosmic Dream
Australia
12 days using the app
June 5, 2024

Klaviyo is by far the best platform to connect with our customer's directly. The support is A+ and always there to help

Moment
United States
5 months using the app
Klaviyo replied June 11, 2024

Thank you, our customer support is top notch!

May 22, 2024

Helped me go from zero to one with low pricing and no feature blocks. Now I'm scaling the functionality is fantastic and pricing matches my growth

Customer support team have always been first class helping to check my flows when new to the tool

get dopa
United Kingdom
About 1 year using the app