Reviews (2,983)

Overall rating
4.6
Counts per rating level
  • 80% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 11% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting marketing strategies through its advanced email marketing and SMS tools. They report significant business growth and enhanced customer engagement, thanks to personalized email flows, targeted campaigns, and seamless Shopify integration. The app is praised for its ease of use, customizable templates, and powerful automation and segmentation capabilities. Detailed analytics are also valued for refining marketing efforts. Additionally, the responsive customer support is noted for providing personalized assistance and quick solutions.

June 19, 2024

Klaviyo just makes things so simple. For email campaigns and sign up forms, this is a very good app. User interface is very simple and feature rich. Loving it so far !!

Scentational
United States
6 months using the app
June 11, 2024

Conversion sky-rocketed and digital service levels improved immediately. Highest converting tool in the portfolio - great product!

OLEU
United States
Over 1 year using the app
June 9, 2024

Probably the most user friendly esp there is. if you are an ecom brand owner, and not utilizing emails, consider Klaviyo. has free resources to get you started and the aftersales support is superb.

Shezza
United States
About 2 years using the app
Klaviyo replied June 11, 2024

Thank you so much for the amazing review. We are always here, if you need any assistance.

June 14, 2024

The only relevant email marketing service.

The Regenaissance
United States
About 1 year using the app
June 4, 2024

Klaviyo is easy to use and has helped us build our online sales quickly.

Jasper Coffee
Australia
Almost 4 years using the app
June 10, 2024

Very useful for the intended purposes. The very best app in the market for email marketing.

Skinny Coffee SuperBoost
United States
Over 1 year using the app
September 9, 2024

Very smooth, lots of info out there on making the most of this platform

Studio Trame
Canada
26 minutes using the app
June 3, 2024

Klaviyo is an absolute essential marketing tool if your business even has a modicum of complexity to the types of communications you send out. The flows are infinitely custom + the analytics are top-notch. They are without peers in the industry.

PlayBetter
United States
Over 4 years using the app
June 5, 2024

I highly recommend this app for your business site!

SOAPLUX BY DEODRIA
United States
Over 3 years using the app
Klaviyo replied June 11, 2024

Thank you for the review.

June 6, 2024

increased my revenue overall and is so easy to use!

By A Thread Boutique
United States
Almost 3 years using the app
Klaviyo replied June 11, 2024

We love to hear it.