Reviews (2,983)

Overall rating
4.6
Counts per rating level
  • 80% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 11% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting marketing strategies through its advanced email marketing and SMS tools. They report significant business growth and enhanced customer engagement, thanks to personalized email flows, targeted campaigns, and seamless Shopify integration. The app is praised for its ease of use, customizable templates, and powerful automation and segmentation capabilities. Detailed analytics are also valued for refining marketing efforts. Additionally, the responsive customer support is noted for providing personalized assistance and quick solutions.

June 4, 2024

We love this app. While creating Complex automated flows, it’s not very intuitive, They are very responsive and helpful.

aos skincare
United States
9 months using the app
May 30, 2024

I love how well Klaviyo integrates with Shopify and that my shoppers get a seamless experience.

Sunni Dineen Handcrafted Design
United States
Almost 2 years using the app
May 31, 2024

best app for email marketing. Has everything you need & more :)

Nutriland
Romania
Over 1 year using the app
May 22, 2024

Excellent APP and is so easy to use. Truly helps me automate all my emails to my customers. Makes my life easier! Thank you!

South African Sweets
United States
10 months using the app
May 24, 2024

I love Klaviyo. It's easy to use and the data it provides is unmatched. I've been a customer since 2020 and will be one for the foreseeable future.

Ekocreashunz
United States
Almost 5 years using the app
Klaviyo replied May 28, 2024

Thank you for being such a loyal customer. We are happy when our customers succeed.

April 9, 2024

I've been in CRM for over a decade. If you use Shopify, hands down this is the best email marketing platform you can use.

The editor and segment creator are easy to use and include advance features. Also, integrations into Shopify and most Shopify apps take just minutes to set up. Outside of that, you get unlimited support and a dedicated success manager. My personal opinion...Klaviyo should be on every marketer's short-list when considering a new ESP.

Orgain
United States
Over 4 years using the app
July 4, 2024

Klaviyo is the easiest app to use for marketing campaigns and for tracking email marketing.

Mt Lyford Honey
New Zealand
25 days using the app
July 8, 2024

Easy and friendly app.

Kisco Candles
United States
Over 1 year using the app
May 15, 2024

Tom was excellent helping me with two issues today. He spent well over an hour troubleshooting some issues I had with integrations. He was very patient with me and was able to walk me through the steps in detail. Amazing service all around. Very prompt and clear.

Bened Life
United States
Almost 3 years using the app
June 18, 2024

Excellent with flows and campaigns, quick and easy

Sit Back & Relax
Australia
11 months using the app