Reviews (3,220)

Overall rating
4.6
Counts per rating level
  • 81% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 11% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting email marketing, noting its seamless Shopify integration enhances customer engagement and sales. They praise its advanced email builder, effective automation, and comprehensive analytics. The intuitive interface suits newcomers, and the responsive support team, especially the 24/7 chat in paid plans, is frequently commended. It's seen as essential for e-commerce brands aiming to optimize marketing and strengthen customer relationships.

August 25, 2024

Completely unreliable software. Sometimes a campaign sends, sometimes it doesn't. Often have to keep repeating setup until it decides to send.

mindplusbeauty.com
United States
Over 2 years using the app
May 24, 2024

Klaviyo and shopify are in a partnership which makes this email client the most effective with your shopify store. There may be other cheaper email clients but klaviyo is well worth it. huge fan, you need to switch

RealGreek.com
United States
Almost 3 years using the app
Klaviyo replied May 28, 2024

Klaviyo and Shopify just works so well. Thank you for the amazing review.

October 28, 2024

nice

PETERHANUN
Hong Kong SAR
5 days using the app
September 20, 2024

perfect customer servuce and fast

Divine Elegance
Norway
About 2 months using the app
Klaviyo replied September 25, 2024

Thank you for your review, our customer support is the best.

May 27, 2024

Easy to set up campaigns and email lists with Klaviyo. We love to see who opens and responds to our emails. It's definitely helped us grow our business and manage our sales. User friendly app with great customer support.

LeSiloBleu
United States
Over 1 year using the app
May 9, 2024

I've been using Klaviyo with my shopify store for the last 18 months. I LOVE it.
I'm not that confident with technology but I have found their resource page super helpful and any time I have had a question (there have been a lot!) the team have always been quick to help me, they have even checked the set up of things for me.
I would HIGHLY recomend this to anyone who has a shopify store.

Mother Cuppa Tea
United Kingdom
About 2 years using the app
August 16, 2024

User friendly and easy setup. Received guidance with a devoted team member has allowed for a seamless integration. Highly recommended.

LaviLash Wholesale
Australia
2 months using the app
August 15, 2024

Klaviyo is a robust email marketing platform tailored for eCommerce businesses. It excels in delivering personalized email campaigns, thanks to its deep integration with eCommerce platforms like Shopify and WooCommerce.

Pawfills
United States
3 months using the app
May 23, 2024

Klaviyo is a great CRM with lots of features to help your business grow steadily while keeping track of all your KPIs. I wish I had known about it right from the beginning of my business. I also really appreciate that they keep it free while you're learning to use it - huge help to a small business.

Eco Shark
Canada
About 1 year using the app
May 26, 2024

It's a great app, but it has learning curve. If you have some time and patience, you can learn to use this app to benefit you and your business. It will take some time, but it can help you build your business.

D'Scent Essentials
United States
About 3 years using the app
Klaviyo replied May 28, 2024

Thank you so much for your review D'Scent Essentials. We appreciate you taking the time to learn the product and we are very happy you are enjoying it. If you ever get stuck on anything, you know how to reach us, as well as going to https://community.klaviyo.com/ or our https://help.klaviyo.com/hc/en-us articles.