Overall rating
4.1
Counts per rating level
  • 73% of ratings are 5 stars
  • 7% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 3% of ratings are 2 stars
  • 15% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its robust email marketing features, including an intuitive email builder, powerful segmentation, and automated flows. They appreciate the user-friendly interface, seamless integration with Shopify, and advanced analytics tools. The app's customer support is often praised for its quick and knowledgeable help. Additional features like SMS and training resources are also valued. Many merchants report significant sales increases after using the app, attributing this to its powerful marketing tools.

March 30, 2021

If you are an E-Commerce you should use this app. I was using Mailchimp, they are great but their interface is a little old and robust. Klaviyo works better for me, easier

Yūjin
United States
Over 2 years using the app
February 1, 2019

Very easy to use and very deep! We are able to send great newsletter to our customers in only a few minutes!

RetroMTL
Canada
Over 2 years using the app
October 20, 2022

We absolutely love using Klaviyo. It has been a game-changer. The support is really helpful, and we also enjoy attending the master classes.

Kent Brushes
United Kingdom
Over 2 years using the app
August 15, 2019

The gold standard when it comes to e-commerce marketing. We've used a few different companies before, if you're selling physical goods, Klaviyo is the best hands down.

ATH Organics
United States
Over 2 years using the app
Edited April 5, 2019

Natalie helped review my "customer import list" within minutes on a Saturday! My account was good!!!

SHOPTSY
United States
Over 2 years using the app
Edited August 4, 2020

I engaged a consultant to help me set up Klaviyo but now that I'm in I've got to say - it is a pleasure to use... there is so much optionality and it's all useful and pretty intuitive for a neophyte.

ハロ・プラス
Japan
Over 2 years using the app
November 23, 2017

Simply put Klaviyo blows Mailchimp back to the stone ages. The email flows are brilliant. It took me minutes to set up 5-6 automated flows so that depending on what a customer or potential customer does on the site, they get sent to a different flow. It's only been 2 weeks but we've already recouped the monthly cost with ease. I read some reviews saying that the editing function was difficult to use but I didn't find that at all. In fact, it was super simple and allowed me to control all aspects of design (unlike Mailchimp) so no funky spacing issues.

Highly recommend!

Zzz Bears
United States
Over 2 years using the app
May 2, 2014

It's easy and very helpful for creating your own templates! Super recommend it!

LOÉIL
United States
Over 2 years using the app
September 25, 2020

Love the App!! You have such a large variety of options and the concept is really sophisticated. The help guide is really useful and the customer support is always great!

Blcksmith
Germany
Over 2 years using the app
Edited July 8, 2020

I used this app to create a flow for exit intent which has already resulted in a sale. I appreciate the support I received on getting a sign up form to work correctly. I just created my first campaign with a provided template. Simple.

Vanity Bath Store
United States
Over 2 years using the app