Reviews (2,983)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for boosting marketing strategies through its advanced email marketing and SMS tools. They report significant business growth and enhanced customer engagement, thanks to personalized email flows, targeted campaigns, and seamless Shopify integration. The app is praised for its ease of use, customizable templates, and powerful automation and segmentation capabilities. Detailed analytics are also valued for refining marketing efforts. Additionally, the responsive customer support is noted for providing personalized assistance and quick solutions.
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Worth every penny. Klaviyo is extremely user-friendly. Attributed revenue continues to climb with each new campaign I send through Klaviyo and we've significantly grown our email audience since signing onto the platform. Don't hesitate!
We love reading reviews like these! We are very happy with your success.
thank you. klavio is one of the indispensable applications.
Klaviyo is an excellent and indispensable piece of marketing software. It's so powerful and flexible. It falls down ever so slightly on very very fringe use cases but in 99% of instances, it has EVERYTHING you need.
Better yet, the customer support is world class, with experts in the software endeavoring to find you a suitable solution - they really do care.
We're confident on our growth thanks to klaviyo supporting us so well.
Give it a try, you won't be disappointed!
J'adore Klaviyo ! Le service client est également excellent !
best one by far!
Exceptional product, with exceptional support and customer service!
Great app. Does everything needed and MORE that we have yet to learn about!
Too many moving parts. Not user friendly for me.
Thank you for your review. We understand that some features may feel complex, and we’re constantly working to improve the user experience. If there’s anything specific our support team can assist you with or if you have suggestions for improvements, please don’t hesitate to reach out. We’d love to help!
So easy to use and great ROI. New features and email flows are super helpful. SMS in UK is expensive so hopefully that will be looked at soon!
If you need any level of customer support, I'd recommend avoiding this platform. When the app works, it's good. However, I had a problem with their Flows - some of the conditional filters weren't behaving as expected - and opened a support ticket on 4/11/24. Today is 6/14/24 and all I have is repeated emails from their support teams after I ask them for updates saying "engineering is still working on it". Absolutely terrible support and there's no way to speak to anyone about the issue beyond chat and email.