Reviews (2,983)

Overall rating
4.6
Counts per rating level
  • 80% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 11% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting marketing strategies through its advanced email marketing and SMS tools. They report significant business growth and enhanced customer engagement, thanks to personalized email flows, targeted campaigns, and seamless Shopify integration. The app is praised for its ease of use, customizable templates, and powerful automation and segmentation capabilities. Detailed analytics are also valued for refining marketing efforts. Additionally, the responsive customer support is noted for providing personalized assistance and quick solutions.

June 9, 2024

We've been using Klaviyo for years. The ROI for our business is incredible.

Ackroyd's Scottish Bakery
United States
10 months using the app
Klaviyo replied June 11, 2024

Thank you for using Klaviyo for years, and thank you for the amazing review.

May 24, 2024

Very knowledgeable and helpful!

Gambino Winery
United States
Almost 5 years using the app
Klaviyo replied May 28, 2024

Thank you for the 5-star review.

May 24, 2024

very helpful and grateful for this service

Forever Imprint Jewellery
United Arab Emirates
Over 4 years using the app
Klaviyo replied May 28, 2024

We are very happy you are enjoying the product and thank you for the review.

June 20, 2024

Great Customer Service that helps with what you are trying to create!

Samsons Haircare
United States
About 1 month using the app
June 4, 2024

Best ESP we've used.

Maison Flâneur
United Kingdom
Over 1 year using the app
May 22, 2024

I am incredibly impressed with Klaviyo! The platform's intuitive interface and powerful automation features have transformed our email marketing efforts. Personalizing emails based on customer behavior has significantly boosted our engagement and sales. The comprehensive analytics provide invaluable insights, allowing us to continuously improve our strategies. Additionally, Klaviyo's exceptional customer support has made our experience truly outstanding.

Evan Alexander Grooming
United States
Over 5 years using the app
May 29, 2024

It's user friendly!

LYFT-RX
United States
Over 2 years using the app
May 24, 2024

Klaviyo is the absolute best platform for email and SMS marketing . Thank you

Toxic Envy Boutique
United States
About 4 years using the app
Klaviyo replied May 28, 2024

Thank you, we agree :)

May 24, 2024

I love Klaviyo. It's easy to use and the data it provides is unmatched. I've been a customer since 2020 and will be one for the foreseeable future.

Ekocreashunz
United States
Almost 5 years using the app
Klaviyo replied May 28, 2024

Thank you for being such a loyal customer. We are happy when our customers succeed.

May 28, 2024

Works great easy to integrates with shopify

The High-End Hippie
Canada
Over 2 years using the app