Overall rating
4.1
Counts per rating level
  • 73% of ratings are 5 stars
  • 7% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 3% of ratings are 2 stars
  • 15% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this email marketing app for its user-friendly interface, advanced segmentation, automated flows, and visual email builder. Many praise its responsive customer support and credit it for boosting sales. The app's analytics tools are valued for aiding business decisions and audience targeting. Its SMS feature and educational resources are also well-regarded. Despite the cost, merchants find it cost-effective, stating the benefits and features justify the expense.

November 25, 2018

Just started using Klaviyo and so far it's been a smooth experience. Klaviyo provides guides to explain the process of sending emails but, for the inpatient, it is relatively easy to figure out. Looking forward to learning more!

LiberTea Co.
United States
About 2 years using the app
April 28, 2014

We're having a great experience with Klaviyo so far! Amazingly fast customer service, easy to use backend & powerful analytics. Couldn't recommend it more!

NOMAD
United States
About 2 years using the app
April 16, 2021

The best automation & emailing app for Shopify store I've tried 3 apps before testing Klaviyo and I can confirm it gives the best possible experience when it comes to convenience and results.

Valdera Life Romania
Bulgaria
About 2 years using the app
March 31, 2019

very good this app. I used these for my store and i think the analysis doing really well comparing to other email marketing tool

umammamia
New Zealand
About 2 years using the app
August 22, 2016

Incredibly impressed with Klaviyo. A must app for any online store.

Techsmartwear
United Kingdom
About 2 years using the app
Edited October 14, 2022

I really enjoying being able to see the revenue gathered from each EDM sent out. It's really easy setting up templates for the campaigns going out and since the update, ensuring that our branding looks the same across all communication is even easier. Setting up flows is super easy and I love having that extra to be able to offer customers because of it.

Hemp Gallery Australia Pty Ltd
Australia
About 2 years using the app
January 23, 2019

Started of with mailchimp but think klaviyo has a nicer style to it. Easy to put together emails and implement flows.

HIT THE HAY
Sweden
Almost 2 years using the app
October 4, 2019

Takes a bit of effort to set up but is easy to do. Once you do, Klaviyo handles everything for you in a fully automated process. I've tried a few and Klaviyo is definitely the best.

i-need-one.com
United Kingdom
Almost 2 years using the app
August 26, 2021

So far it's been very intuitive and easy to use, even for a beginner. Choosing a segment, a template and a flow all have been nice and smooth :)

Motsutou
Japan
Almost 2 years using the app
March 4, 2019

This app is a must have! The support staff replies SO FAST and there are a ton of helpful step by step videos for navigating.

My Vanities
United States
Almost 2 years using the app