Overall rating
4.1
Counts per rating level
  • 73% of ratings are 5 stars
  • 7% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 3% of ratings are 2 stars
  • 15% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this email marketing app for its user-friendly interface, advanced segmentation, automated flows, and visual email builder. Many praise its responsive customer support and credit it for boosting sales. The app's analytics tools are valued for aiding business decisions and audience targeting. Its SMS feature and educational resources are also well-regarded. Despite the cost, merchants find it cost-effective, stating the benefits and features justify the expense.

July 6, 2018

Klaviyo is my absolute favorite marketing tool and it's totally revolutionized how we approach email marketing. It's so much better than mail chimp or any of those types of tools.

You're able to segment your audience to a very granular level so only the right people are getting your messages. The automation is also amazing and of course the analtics, being able to see what flows and campaigns are making you money is very very helpful.

The shopify integration is seamless.

Thedogbakery
United States
Almost 2 years using the app
July 22, 2018

Very powerful and always up to date platform for email marketing.

Destinationgolddetectors
United States
Almost 2 years using the app
April 2, 2021

I tried multiple CRM, no one beats Klaviyo in deep Shopify integration, ease of use, and reasonably priced. I am using it in all my stores. Totally can't recommend Klaviyo enough!

Executive Vibe
Australia
Almost 2 years using the app
June 17, 2016

Incredibly great support. Easy to use app. Would highly recommend.

Alpha Rc Car
United States
Almost 2 years using the app
September 20, 2018

Great support from the team to get set up, and once done it is very easy to manage. It is easy to use and works well for my business.

My Cupcake Toppers
United Kingdom
Almost 2 years using the app
December 28, 2020

They have some of the best help resources, guides, articles, videos and shopify focused content to guide you. By far the best CRM platform I've come across for my business

Treasure Nexus
Australia
Almost 2 years using the app
September 10, 2021

Klaviyo is great! Being able to understand my customers and communicate with them based on that has never been easier for me and our business! Truly a gamechanger for us and I'm so thankful we switched over to them a few years ago!

POPFLEX
United States
Almost 2 years using the app
May 3, 2021

I have 2 stores. I'm working with Klaviyo in both. it is by far the best email app out there. But you know something? Their customer service is one of the best i've ever met. Live chat. 24/7. and they are answering! and helping! all. the time. SUPER.

Fresh Iconic
United Kingdom
Almost 2 years using the app
November 21, 2021

Very user friendly, much more so then our previous marketing email automation tool. Great integration with Shopify also. Highly recommended!

No Evil Nutrition
United Kingdom
Almost 2 years using the app
April 3, 2019

Great app would recommend to everyone needing a centralized email marketing platform. I use it every day and it is a great e-business tool.

FLY³
Canada
Almost 2 years using the app