Reviews (2,984)

Overall rating
4.6
Counts per rating level
  • 80% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 11% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting marketing strategies through its advanced email marketing and SMS tools. They report significant business growth and enhanced customer engagement, thanks to personalized email flows, targeted campaigns, and seamless Shopify integration. The app is praised for its ease of use, customizable templates, and powerful automation and segmentation capabilities. Detailed analytics are also valued for refining marketing efforts. Additionally, the responsive customer support is noted for providing personalized assistance and quick solutions.

November 9, 2024

Easy to use

AroundTheWineCooler
United States
About 1 hour using the app
May 20, 2024

All the things you need, you will find with Klaviyo

Sofiaman.ro
Romania
10 months using the app
May 29, 2024

Great customer service, they promptly resolved my issue. I would defiantly recommend using Klaviyo.

Liv Here
Australia
8 months using the app
June 9, 2024

We've been using Klaviyo for years. The ROI for our business is incredible.

Ackroyd's Scottish Bakery
United States
10 months using the app
Klaviyo replied June 11, 2024

Thank you for using Klaviyo for years, and thank you for the amazing review.

January 10, 2024

INCREDIBLE customer service! Fantastic email provider with so many capabilities! Moved from mailchimp and never looked back. Worth every penny.
Klaviyo - please keep hiring amazing customer support people as you have been.
Wishing you lots of future growth! Just don't let getting bigger get in the way of your fantastic customer support

Rachel Flam Design
United States
Over 1 year using the app
Klaviyo replied January 23, 2024

Thanks for the incredible feedback! We're thrilled you find our customer support fantastic and Klaviyo worth every penny. We appreciate your loyalty after moving from Mailchimp. Rest assured, we're committed to maintaining excellent support as we grow. We're here for you whenever you need assistance.

May 28, 2024

great product and easy to use. I highly recommend.

The Air Purifier Store
United States
Almost 2 years using the app
September 5, 2024

Love Klaviyo, really easy to use

DynamicDrop Hub
United Kingdom
21 minutes using the app
June 26, 2024

Brilliant customer service

Annie Apple
United Kingdom
Almost 2 years using the app
January 17, 2024

Klaviyo is fantastic. The customer support is second to none. the analytics tools are top tier. At first using Klaviyo may seem daunting but with the incredible support you'll soon get the flow of things. As a new business we still manage all the email marketing ourselves, and using Klaviyo has been by our side from the start and will be for the foreseeable future and beyond. 5 star.

Flagship Nutrition™
United Kingdom
Over 1 year using the app
Klaviyo replied January 23, 2024

Thank you for your fantastic review! We're thrilled to hear that Klaviyo has been a valuable partner for your new business. It's great to know that our customer support and analytics tools have made a positive impact. If you ever need assistance or have more feedback to share, we're here for you. Cheers!

March 29, 2024

I've used Klaviyo for several years now and continue to appreciate their service. Layout is intuitive, features are great, and Customer Support team is amazing.

Sanrio
United States
Over 3 years using the app
Klaviyo replied April 3, 2024

Thank you so much "Sanrio", we strive to make an awesome APP.