Reviews (2,985)

Overall rating
4.6
Counts per rating level
  • 80% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 11% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting marketing strategies through its advanced email marketing and SMS tools. They report significant business growth and enhanced customer engagement, thanks to personalized email flows, targeted campaigns, and seamless Shopify integration. The app is praised for its ease of use, customizable templates, and powerful automation and segmentation capabilities. Detailed analytics are also valued for refining marketing efforts. Additionally, the responsive customer support is noted for providing personalized assistance and quick solutions.

May 15, 2024

Klaviyo is very intuitive and their customer service is excellent!

Uniquities
United States
Almost 3 years using the app
January 22, 2024

Pete went out of his way to help me understand how to include photos in an abandoned cart sms. He was very attentive to my questions and addressed every question I had, provided clear, detailed communication and answers, articles and quick responses, two detailed loom videos explaining step by step how to achieve my goal, and made sure I was able to access the videos. My experience was stress-free and I had resolve to my question within minutes! Very happy with my experience! Thank you so much Pete!

It's NOMB
United States
Over 1 year using the app
Klaviyo replied January 24, 2024

Thank you for sharing your positive experience! We're thrilled to hear that you received excellent assistance from Pete! We are delighted that your questions were addressed promptly, and you found the communication clear and detailed. If you have any more questions or need assistance in the future, feel free to reach out. Thanks again for choosing Klaviyo!

May 16, 2024

I really enjoy this platform, I find it very helpful and love the analytics.

Shia Skin Care
United States
5 months using the app
May 10, 2024

Klaviyo has been great marketing tool to advance my business

Vidia's Closet
United States
Over 1 year using the app
May 15, 2024

so far so good.

We had zero issues, and It´s probably best email marketing platform to integrate with shopify, integrations are super easy, and it is easy to use.

PureGesund™
Czechia
4 months using the app
October 11, 2024

gut

GREENBOMB
Germany
16 days using the app
May 21, 2024

Thank you Klaviyo! My first month of fully opening my store and you've made a quarter of my store's 4-figure income.

Author A.D. Starrling Shop
United Kingdom
3 months using the app
April 22, 2024

30% of our sells come from here this is the best email mrktng tool

MineralFlow
Spain
Over 1 year using the app
Klaviyo replied April 24, 2024

We are happy to hear about your success and thank you for the great review.

May 21, 2024

Klaviyo is hands down the best email platform that lets you track everything

Elizabeth & Grace Clothing Co
United States
4 months using the app
July 2, 2024

Exceptional support and prompt attention

Seekers Men's Jewelry
Spain
Almost 7 years using the app