Reviews (3,220)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for boosting email marketing, noting its seamless Shopify integration enhances customer engagement and sales. They praise its advanced email builder, effective automation, and comprehensive analytics. The intuitive interface suits newcomers, and the responsive support team, especially the 24/7 chat in paid plans, is frequently commended. It's seen as essential for e-commerce brands aiming to optimize marketing and strengthen customer relationships.
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I would highly recommend Klaviyo. The support and chat services are phenomenal.
The support person that assisted me today was top notch. He was able to answer all my questions in record time.
Thank You
easy to use and has definitely helped to increase our online revenue.
Much more user friendly than and cost effective than Hubspot for email.
Great customer support! always answers my questions and no task is too big or small :) Thanks for the great support Meghan F!
top App!
Klaviyo is the best Email Marketing App I have experience. 30% increase in sales since I started 6-months ago.
I've used many platforms, and Klaviyo is the easiest to manage my mailing list.
Great email marketing app but their greatest assest is their live support which gets you going in a flash!
Thank you for the review, and we have to agree our live support is top-notch.
Had this on multiple websites. Consolidated our websites earlier this month and tried to remove the app from the closed websites. Kept gettting an error. Reported it to Klaviyo. Help was slow and took several emails over several days to get a resolution. Was billled for two websites while waiting on further responses. Klaviyo refussed to refund charges on those despite having alerted them to the issue days earlier. They would rather lose 100% of my business then refund a charge for a service that is no longer wanted.
The app is difficult to remove and customer service is bad.
Thank you for sharing your experience. We apologize for the difficulties you encountered and the delays in resolving the issue. Your feedback is important to us, and we're actively working to improve. Please reach out to us directly if you need any further assistance.
Very extensive and customisable features. Great and responsive support! We don't use it to it's full potential but are more than happy with it.
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