Reviews (2,985)

Overall rating
4.6
Counts per rating level
  • 80% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 11% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting marketing strategies through its advanced email marketing and SMS tools. They report significant business growth and enhanced customer engagement, thanks to personalized email flows, targeted campaigns, and seamless Shopify integration. The app is praised for its ease of use, customizable templates, and powerful automation and segmentation capabilities. Detailed analytics are also valued for refining marketing efforts. Additionally, the responsive customer support is noted for providing personalized assistance and quick solutions.

May 20, 2024

After years of Mailchimp we made the change to Klaviyo. It's looking like the better choice. I'm liking what I'm seeing.

www.LetsPrintBig.com

Let's Print Big
United States
25 days using the app
June 28, 2024

it good to use and very affordable

Craft Life
Norway
About 1 month using the app
May 10, 2024

Absolutely love Klaviyo. My revenue has increased with the flows and segmentations I've created in Klaviyo.

House of Charlotte Boutique
United States
About 6 years using the app
March 5, 2024

Alex W from the Klaviyo team is amazing! So quick to respond and solved a problem that we had for over two weeks straight away! Love it!

Gympie Saddleworld & Country Clothing
Australia
About 4 years using the app
May 15, 2024

Best e-mailmarketing platform to use. Also an official Shopify partner so a no brainer here.

PureAgency
Belgium
10 months using the app
May 25, 2024

Easy set-up and it can work!

ShieldurWallet
Australia
8 months using the app
Klaviyo replied May 28, 2024

Thank you for the 5-star review.

June 30, 2024

5 étoiles amplement méritées, on recommande à 100%

RAZROYS
France
About 3 years using the app
Edited June 22, 2024

Klaviyo is not providing good support in V1/V2 API migrations. This update is creating problem for us.

Homepeel
Australia
Over 2 years using the app
February 17, 2024

Klaviyo has been a very useful tool for us. From highly targeted emails to centralizing our customer data, it is easy to integrate with shopify and has a lot of tutorials available for self-education

moinamaste
Finland
Over 2 years using the app
Klaviyo replied February 21, 2024

Thank you so much for this amazing review, and yes our academy pages are full of great courses and tutorials!

https://academy.klaviyo.com/

November 26, 2023

Klaviyo is always quick to respond to any of my questions....even today which is Sunday evening after Thanksgiving! They are detailed in their analysis and do a lot of back research to make sure they are providing the best solution to the problem.

Ayesha Mayadas
United States
Over 3 years using the app