Reviews (2,985)

Overall rating
4.6
Counts per rating level
  • 80% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 11% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting marketing strategies through its advanced email marketing and SMS tools. They report significant business growth and enhanced customer engagement, thanks to personalized email flows, targeted campaigns, and seamless Shopify integration. The app is praised for its ease of use, customizable templates, and powerful automation and segmentation capabilities. Detailed analytics are also valued for refining marketing efforts. Additionally, the responsive customer support is noted for providing personalized assistance and quick solutions.

December 19, 2023

Klaviyo is the best, hands down!! We've tried a few, and this one facilities all of our needs. Their Customer Service is fantastic and there are so many ways to learn new things through their resources and classes. Best email marketing + sms in all of the land!!!!!!! Aurora from the CS team is 10/10!

Proven Winners Direct
United States
Almost 2 years using the app
April 19, 2024

Their support live chat team are so unbelievably helpful and walked me through any issues step by step, for someone who is not overly tech-y this is so helpful.

Golden Brown The Label
Australia
Over 3 years using the app
Klaviyo replied April 24, 2024

We are very happy to hear this! Thank you for the review.

June 3, 2024

love it - so far so good!

Micropause
United States
Over 1 year using the app
January 17, 2024

Klaviyo is the very best email marketing tool available. They also have incredibly helpful staff on hand to help with anything you need. Couldn't be without it, they generate a HUGE chunk of my revenue.

By Megan Crosby
United Kingdom
Almost 3 years using the app
Klaviyo replied January 23, 2024

Thank you for your glowing review! It's fantastic to hear that our Support Team has been incredibly helpful, and we're honored to play a significant role in generating revenue for your business. We appreciate your support! Cheers.

February 16, 2024

The capabilities are great - especially now that you can crop images that you've added to templates. The drag and drop options are seamless and they even provide a cheat sheet of codes to help you when wanting to customize your emails. Customer support is also amazing!

Forti
United States
Over 1 year using the app
Klaviyo replied February 21, 2024

We think our APP and support team are top tier too. Thank you so much for this amazing review.

May 28, 2024

Great product and customer support

BuildFastFormula
United States
About 5 years using the app
June 10, 2024

Love this app.

Maja Georgiou Art Studio
United States
Almost 5 years using the app
May 19, 2024

Klaviyo is so easy to use. Seamless integration with Shopify.

Royal Thanaka
United States
Almost 4 years using the app
May 7, 2024

Awesome tool and the support is from another world! Recommended!

My Game Tables
United States
Almost 4 years using the app
August 12, 2024

Excelente

La Galería Boutique
Mexico
10 months using the app