Reviews (3,220)

Overall rating
4.6
Counts per rating level
  • 81% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 11% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting email marketing, noting its seamless Shopify integration enhances customer engagement and sales. They praise its advanced email builder, effective automation, and comprehensive analytics. The intuitive interface suits newcomers, and the responsive support team, especially the 24/7 chat in paid plans, is frequently commended. It's seen as essential for e-commerce brands aiming to optimize marketing and strengthen customer relationships.

June 18, 2024

I am not interested in email marketing.. i hate it to be honest.
But, Adam W was a great help to me with Klaviyo.
Thanks a ton

Flower Power® Feminine Health
United States
Over 3 years using the app
May 23, 2024

Deb is the best and supportive servicer, help me survive ,always offer solutions based on loom at fist time, and every single step is effective!!! If you are shopify users, please they are professional problem solver! Build your business with them

Wearable Healer
United States
2 months using the app
June 16, 2024

Excellent App to have integrated into your shopify store. Thank you Klaviyo

Treasured Jewels
Canada
About 1 year using the app
May 9, 2024

We love Klaviyo because of their great support, they are so helpful and Tom helped me within a minutes to understand what to do, and how to create a flow.

Klaviyo is just great, and we can recommend them 100%
We are satisfied from day one.

Aspegren Denmark

Aspegren-denmark.com
Denmark
5 months using the app
June 9, 2024

It has helped increase revenue and acquire more customers! I just upped my monthly allotment because it has allowed me to afford the larger plan! Definitely recommend Klaviyo!

ALPHA BOOK BOYFRIENDS
United States
4 months using the app
Klaviyo replied June 11, 2024

That's what we love to read. We are happy we are having a positive impact on your business. Thank you for the amazing review.

June 16, 2024

Think twice before using or even trying the app. They charge for unnecessary things as well as lack professionalism and communication. If you value your company and need solutions immediately choose an app that will be there for you when you need them instead of a company just out here to make a quick buck. They have many competitors with the same features who are not looking to be a problem but a solution for your business.

Hi-Lyfe
United States
Over 1 year using the app
Edited June 17, 2024

I've been using Klaviyo for a month and I love it.
The developers seem to have managed to build something that is very flexible with a lot of functionality, yet very simple to use, well done!
Also the support is amazing!
Really can't fault it :)
EDIT: I spoke with Hayley today, she was really friendly and helpful, thank you!

Mr. Inappropriate
United Kingdom
2 months using the app
May 29, 2024

Klaviyo has become an integral component of our marketing mix. It integrates well with our broader tech stack, support is awesome and the versatility in building flows by aggregating niche data is great. We love the AI tool which builds technical flow queries based on natural language inputs.

Dinnerbox
South Africa
9 months using the app
May 21, 2024

I love Klaviyo as they are able to provide top quality email flows that help get back old customers. Highly recommend for scaling my business.

GNexus
United States
About 1 year using the app
September 7, 2024

LOVE KLAVIYO

TAKN CHANCES
United States
Over 2 years using the app
Klaviyo replied September 9, 2024

Love the review!