Reviews (2,985)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
Feedback submitted
Merchants highly recommend this app for boosting marketing strategies through its advanced email marketing and SMS tools. They report significant business growth and enhanced customer engagement, thanks to personalized email flows, targeted campaigns, and seamless Shopify integration. The app is praised for its ease of use, customizable templates, and powerful automation and segmentation capabilities. Detailed analytics are also valued for refining marketing efforts. Additionally, the responsive customer support is noted for providing personalized assistance and quick solutions.
Refine
-
By rating
Outils très complet et à recommander pour les utilisateurs de shopify :
- de (très) nombreuses fonctionnalités
- connexions et synchronisations possible avec un grand nombre d'app/outils
- support toujours au top
Merci beaucoup.
Their customer support is excellent. Their chat support is great as all of their staff are very knowledgeable and I have never left feeling like I didn't have my issue resolved. They will stay on and walk you through the steps. Very much appreciate the support since we are small company and it helps to have the access.
We are delighted to hear that you've had such a positive experience with or product experts. They really are the best. Thank you for the positive feedback we will make sure they get this. If you have any follow-up questions you know where to find us
Although Klaviyo has some nice features, there are better and more affordable options out there. I had yet even been able to use it before I got an email stating that I already used up my free plan and needed to update my pricing. When I checked what I would have to upgrade to, it showed almost $900. Klaviyo bases its billing on ALL contacts rather than actual subscribers. This is important as you cannot market email those who haven't subscribed, so this system of billing is extremely misleading. I quickly uninstalled. I have a very small business based out of my shed. This isn't a realistic for most stores on shopify.
Great integration with shopify! Very user friendly too. The only thing I would request is to be able to use the SMS functionality in Puerto Rico, USA.
It's pricey but Klaviyo is just leagues better than the rest.
Love the upgrades!
Great product, great support. I recommend Klaviyo to everyone interested in Email/SMS marketing. Great for small, medium, and even large companies. 10/10. Thanks!
Tré bien imforme
Klaviyo's customer support is fantastic! They were so helpful when I needed assistance with my email campaigns. Knowledgeable, patient, and friendly - they made the process smooth and easy. Highly recommend!
Really appreciat all the support I've received from Klaviyo reps. A feature that would be helpful for users would be to automate turning on/off flows during sale periods so it doesn't have to be manually done at 12am.