Overall rating
4.1
Counts per rating level
  • 73% of ratings are 5 stars
  • 7% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 3% of ratings are 2 stars
  • 15% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this email marketing app for its user-friendly interface, advanced segmentation, automated flows, and visual email builder. Many praise its responsive customer support and credit it for boosting sales. The app's analytics tools are valued for aiding business decisions and audience targeting. Its SMS feature and educational resources are also well-regarded. Despite the cost, merchants find it cost-effective, stating the benefits and features justify the expense.

July 30, 2022

I absolutely love Klaviyo. There is no better combination than Shopify and Klaviyo to help you connect with your community and serve them. The segmenting options in Klaviyo is bananas, and their customer service is amazing!

The Leash Lounge
United States
Over 1 year using the app
January 7, 2020

It's pretty damn good! Easy to use, light on the memory and fast as a shark! Definitely recommend it!

Uninspired Shop
Ireland
Over 1 year using the app
September 4, 2019

Honestly, I was hesitant at first because I loved mailchimp but the automation and list segmentation you can build on this thing are insane! I wish they had better style templates but they are working to get there! Im sticking with Klaviyo

Bayou Band LLC
United States
Over 1 year using the app
August 12, 2020

I use this app for email marketing and sending abandoned cart emails. I love its integration with Shopify.

Fashion Melanin
United States
Over 1 year using the app
December 8, 2019

La verdad, me gusta mucho , es bastante intuitiva y se pueden configurar muchas opciones de email marketing :)

VALGAMA
Spain
Over 1 year using the app
July 5, 2021

Excellent tool for personalized email marketing. Flows are already working great, Looking forward to experimenting more.

Seed 2 Plant
India
Over 1 year using the app
May 23, 2019

I love Klaviyo and the customer service team is amazing. I recently attended Klaviyo ATX and the presentations were all very helpful. I realize that I have a lot to learn but the team was so resourceful and accommodating. I sat for a one on one with Aubrey and he showed me things in 15 minutes that would've taken me forever to figure out. I am so happy that I decided to drive down from Dallas to attend.

Elle Vie Body Products
United States
Over 1 year using the app
August 10, 2021

Excelente aplicación para shopify, muy amigable y fácil de configurar los flujos y campañas de emaling.

Reuse Chile
Chile
Over 1 year using the app
November 8, 2020

I used this app to manage my automated emails and newsletter. What a game changer. It's so intuitive and user friendly. Huge fan.

Monji Tea
Australia
Over 1 year using the app
April 6, 2021

If I could give 10 stars, I would! Truly a game changer for e-commerce. You can do so much and build truly dynamic, customised, and highly personalised emails to your customers. I switched over from a paid Mailchimp plan and Klaviyo does SO MUCH more even with the free plan!

The Flair & Natural Co
Malaysia
Over 1 year using the app