Overall rating
4.1
Counts per rating level
  • 73% of ratings are 5 stars
  • 7% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 3% of ratings are 2 stars
  • 15% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this email marketing app for its user-friendly interface, advanced segmentation, automated flows, and visual email builder. Many praise its responsive customer support and credit it for boosting sales. The app's analytics tools are valued for aiding business decisions and audience targeting. Its SMS feature and educational resources are also well-regarded. Despite the cost, merchants find it cost-effective, stating the benefits and features justify the expense.

April 17, 2020

The best email marketing app ever! I haven't used a better one yet. Super easy to use and integrate!

The Beauty Boothe
United States
About 1 year using the app
October 15, 2015

Great app perfectly built for Shopify! It gives you a great insight into your customer base, allows you to send professional looking emails without any HTML knowledge and setup campaigns easily . Not to mention the support is fantastic.

Zoomlite
Australia
About 1 year using the app
February 28, 2014

Very robust and easy to use email tool. We were able to get up and running with a number of different emails in a matter of a few days. The direct Shopify integration is huge and makes it so much easier to design templates, see what's going on in your store and control email delivery. Support was also very responsive and extremely helpful.

Will definitely continue to use and recommend to everyone.

Inspireful
United States
About 1 year using the app
December 12, 2020

The best app on the market. I use Klaviyo on my stores for my email marketing campaigns. It is great, easy to use and offers great flexibility and templates !

Porte Encens
France
About 1 year using the app
April 7, 2017

I've used several email apps and this is one of the best. Like most things it takes a little to get used to the interface, but its is easy to use and intuitive. The pre-built email flows are great!

Shiny Designs
United States
About 1 year using the app
February 19, 2020

I'm so so glad that I found Klaviyo! Being a new online business owner, I'm new to web design and this has helped me tremendously. Thank you so much!!

J'EUMI
United States
About 1 year using the app
November 24, 2019

Absolutely great app. It really helped me automate my email campaigns and welcome emails. Best of all it is free for small businesses.

HIIT gear
Serbia
About 1 year using the app
May 18, 2021

Creating email flows is super easy with Klaviyo. By far, this is the best tool I've used in my Shopify store.

Solnaturaleza
Spain
About 1 year using the app
July 4, 2018

Really amazing app for a beginners and professionals :)

Maylwear
Hong Kong SAR
About 1 year using the app
October 21, 2021

I only integrated this app a few hours ago but it works perfectly so far and I have honestly had a great time customizing several email flows and other marketing tools for my website!

Melly Bean + Co.
United States
About 1 year using the app
Klaviyo replied October 21, 2021

Hey Claire, this is so exciting to hear and thank you for sharing your experience. Welcome to Klaviyo!