Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its seamless Shopify integration, user-friendly interface, and customization options. They value the automatic review request emails and direct customer feedback feature. The intuitive dashboard, star ratings, and review snippets on product pages effectively influence buyer decisions. The app supports photo and video reviews, displays reviews on Google, and is praised for its responsive and effective customer service.

April 2, 2024

This app I have been using for many years, probably around 5 to 6 years. It's extremely user-friendly, with a wide range of practical and useful features, many of which can be finely customized to perfectly match my stores, creating a harmonious experience. I must give it a five-star rating. Customer service provided by Anne and technical support from Emily are both exceptionally professional and enthusiastic. I have multiple stores using this app, and Emily took the initiative to provide me with a permanent discount code, showing genuine sincerity. This aspect makes me very happy.

HOTKOKO
United States
6 months using the app
April 2, 2024

I tried to set up Google Shopping product ratings through the LAI app, but I'm not very skilled in this area. So, I attempted to contact customer service. I couldn't even articulate my problem very well, but surprisingly, they all understood and promptly helped me resolve the issue. I have to say, this is a team that is both professional and quick-witted. Thumbs up, I give it a five-star rating. Highly recommended for use.

Cocoon Nest™
United States
9 months using the app
March 8, 2024

Maya is a great Person with all helps you need guys. And this is a great app. Much better than LOOX. Please try it, its for free and the paid plan is starting only from 4.95/monthly.. Thanks for the great support. Thanks

clic-and-get.com
Germany
3 months using the app
April 16, 2024

The app is perfect for a good design on your website, a lot of customization options! The live chat is very functional and they always respond in less then 2 minutes! This application is a must have

Provanto
Netherlands
About 1 month using the app
April 14, 2024

Probably the fastest and most effective support to help get what you need. I just wish Amazon allowed more than 100 review importing - pretty tedious but worth.

Macally
United States
About 2 months using the app
April 19, 2024

The best review app by far! They have an amazing support team and the features in the app are very useful for our brand.

FridayWorldwide
United States
8 months using the app
February 29, 2024

I recommend this app VERY MUCH.

I've been using it over 1 week and I'm loving it!
It has so many great functions, and even shows the review on Google! It allows photo and video reviews, the layout is great.

Other great thing about LAI is their customer service is just STELLAR.
I had so many doubts as it's the first time in doing dropshipping and my theme didn't have a review block, and Emily and Parker were both extremely caring and supportive and resolved everything!

Best review app ever ♥️

Luxxe
Brazil
About 2 months using the app
April 11, 2024

Thanks guys for prompt fixing and tuning of code to meet my requirement's great work keep it up. Cheers.

BushLine
Australia
7 months using the app
February 2, 2024

I've been using " LAI Product Reviews ALi Review" for a while now, and it's been a game-changer. The app is user-friendly, efficient, and reliable, making every task easier. But what really sets it apart is the incredible customer service. Quick, friendly, and effective, the support team makes you feel valued and heard. They resolve issues swiftly, showing genuine care for user satisfaction. " LAI Product Reviews ALi Review" isn't just a tool,it's a support system that enhances your digital experience. Highly recommend it for its top-notch functionality and exemplary customer service!

Toshane
Canada
4 months using the app
March 25, 2024

The app is very helpful to showcase reviews + it is user friendly and easy to set-up. Customer service is outstanding.

Quinton
United States
10 months using the app