Reviews (1,554)

Overall rating
4.8
Counts per rating level
  • 93% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its AI-driven personalized product recommendations that boost sales and enhance customer engagement. It is easy to install, integrates well with Shopify, and features customizable appearances and strategic placements for upselling and cross-selling. The customer support is responsive and adept at implementing customizations without compromising site performance. Continuous updates further improve its functionality, making it effective in enhancing the online shopping experience and positively impacting e-commerce metrics.

May 14, 2017

This app works great, was using a manual app before that took a lot of time to keep updated (plus this app does a better job of selecting the best products anyway). The support staff are also very helpful, highly recommend

Stools Australia
Australia
10 days using the app
January 22, 2020

I highly recommend this app. Their Support Team is very responsive. They fixed my concerns right away.

Vennwork
Philippines
10 days using the app
LimeSpot replied January 22, 2020

Thanks so much for your recommendation. We're always here to help! 😎

Edited November 14, 2017

*UPATED*
Recurring issue with recommendations not showing currencies correctly so effectively pricing all recommendations incorrectly, i.e higher. 4 emails to support and we have no fix and no reply from development. We are on a premium Plus plan and being charged accordingly - out of frustration have uninstalled and moved on. Appalling service at a premium price.

*Original Review*
It's a good app and does convert for us. Would rate higher if the interface was less complex.

Swiftoutdoors
New Zealand
10 months using the app
Edited July 5, 2016

It's initiative!

One word can describe this beautiful app! Innovative.

Lot of other apps doing the same, and they all equal in MO!
"Related items, Recently viewed, and Others also have seen this"

But, what is the difference?

The difference is in the difference. If you aren't making a difference in other people's lives, you shouldn't be in business – it's that simple

This app has science behind the scene!
Logical calculations, and items selected with SALES in mind when selected for display.

If you pay only for this mathematics calculations and logical algorithms! You Win.

Anything else can be adjusted and modified, from design, to options, features, etc

But the only thing that matters to conversion rates! How this will make the customer click on suggested items and keep clicking!
(like what you have seen with most shoppers doing in amazon )...., this is the game! And this app doing it perfectly.

Wish you all the best guys, and as long as you serve us with these innovative ideas and projects, we love you!.

Thank you,
Mohamed

Brands Last Call
Egypt
10 days using the app
June 20, 2017

Some of the best customer service out there! Responsive, personable team who's happy to help anytime.

My only wish is the tool be more user friendly. The dashboard is a little bulky and requires manual product syncs too often (easy, but not intuitive). I'll continue using the service, and look forward to these improvements.

Thanks for everything!

Eden And Heirloom
United States
9 months using the app
December 7, 2019

Excellent customer support! Responded quickly and resolved my issues in a timely manner. Would 100% recommend this app

The Beauty Hack
Philippines
10 days using the app
LimeSpot replied December 9, 2019

The support team here is thrilled to hear such good feedback, and we’re proud to be one of the best recommendation apps on the market!

September 4, 2018

Incrediblely fast support! I was request to modify app's Ui to match my store's theme and Federick reply & done it in 2 hours!

Morningair
Vietnam
10 days using the app
August 24, 2016

Powerful app with great customisation, though a little confusing to set up at first. Tons of options available, just wish they offered a more substantial free plan after the 14 day trial.

Straw Boss Comb Collective
Canada
9 months using the app
May 14, 2017

Great App & Support! Highly recommended!

Marvelous Marvin Murphys
United States
9 days using the app
March 2, 2021

Totally misleading charging structure. I am reporting this to Shopify. Be warned - you will be charged hundreds of dollars per month more than advertised!!! Do not install this app.

Logpile
United Kingdom
9 months using the app
LimeSpot replied March 2, 2021

UPDATE: After deep investigation, we have found that this customer has been using our product for 8 months with top results, and this is the first time we are hearing about any issues with our product or our pricing. Our detailed pricing tiers can be found at https://www.limespot.com/pricing-calculator?plan=silver. We're sorry that this customer felt this way.

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Hello. I’m sorry to hear about your disappointment with us, and I would like to personally assist you with making things right. It is in no intention for us to mislead users on our pricing.

One of our teammates from the Customer Support team have tried to reach you at the provided phone number, but was not successful. Please kindly reach out to us at support@limespot.com, we value your business.