Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its efficient and professional store migration services. It's praised for handling complex, high-volume migrations with speed and accuracy. The support team is noted for their quick, helpful responses and willingness to customize code. Features like maintaining customer order history during migration and All-in-One migration service are highly valued. The app is also appreciated for its affordability and value for money, with capabilities to handle migrations across different time zones and languages.

Edited August 28, 2021

What a great service. I migrated our Nurture the Nest children's clothing store from the Florida based Shift4Shop (formerly 3dCart) to Shopify. It worked really well. The technical support was polite and very fast. Any issues specific to our migration were dealt with quickly. Out of hours support, and a good long window in which to do your migration. I am just so glad I found them. And even some time later I had a question and support had not forgotten us, they were absolutely great to work with

Nurture the Nest
Australia
3 months using the app
LitExtension replied August 16, 2021

Hello,

Thank you so so much for giving us one more opportunity to serve you! We are beyond happy to know that you had a good experience with us. Please stay in touch and reach out to us if you need any help in the future.

All the best,
LitExtension Team

December 6, 2021

Migration Lightspeed to Shopify. Very good experience
We have asked Liteextension to migrate our Lightspeed website to Shopify. We have been surprised by the dedication, flexibility and quickness of Ken Le from the support desk. If any problem occurs he finds a solution and fixes it very quickly. We can really recommend this company and we will hire them more often in the future.

AthleteSportsWorld
Netherlands
3 months using the app
September 7, 2021

Amazing service and support. Will definitely use them again and recommend them to family and friends!

QualityDoor
United States
3 months using the app
LitExtension replied September 13, 2021

Hi QualityDoor,

You don't know how happy we are every time we come across positive reviews on our service and we want to reach out to say thank you for that. We are deeply appreciative of your trust in us and we look forward to serving you as one of our beloved customers for years to come.

Thank you,
LitExtension Team

August 16, 2021

I chose the All-in-one service and Jarvan has been helping me migrate customers & orders from Squarespace to Shopify starting May and it's now August! I've never worked with someone so responsive and constantly willing to help and make sure everything is working the way I would like it to be. Customer Service has exceeded beyond my wildest imagination. I can't thank him/her enough for their effort and willingness to help. Thank you so much!

Maruca
United States
3 months using the app
LitExtension replied August 26, 2021

Hello Maruca,

Thank you so so much for giving us one more opportunity to serve you! We are beyond happy to know that you had a good experience with us. Please stay in touch and reach out to us if you need any help in the future.

Best regards,
LitExtension Team

Edited February 3, 2022

Amazing customer service. Went above and beyond and provided a customized service that saved me a lot of time. Very responsive and professional, as well as reasonably priced! I will definitely be a return customer if I ever need to do another migration. The process was very smooth coming from Zencart to Shopify.

Quality One Engravers, INC
United States
3 months using the app
May 20, 2022

Worked with Dean to move from Zoey (Magento) to Shopify. This is a large change for us, but Dean was great to work with. We imported about 2500 products, our navigation, customer base and invoices. Very professional and worked quick. He listened to us and did everything we asked. I can't tell you how refreshing it is to have this level of from a third party. Fully recommend them. Switching to Shopify was a large job for us, so finding good help like this was critical. Very pleased.

Aloft Hobbies
United States
3 months using the app
January 3, 2022

Great service, will definitely make use of them in the future. Tom Nguyen was very helpful in getting my orders over to Shopify from BigCommerce.

Stitchdelight.net
South Africa
3 months using the app
June 1, 2022

I used the app and it's just amazing. All the data went like magic without any glitches. Everything went exactly the way I wanted. It saves a lot of time and it's just wonderful. All along I had the support of the staff and they patiently answered every question. Thank you so much for the excellent service, it is not obvious. I'm sure I'll use your service again. Thank you so much for the magic you do.

Karmastore11
Israel
3 months using the app
November 4, 2021

Very Very Very and fast :D customer support!
Very very very and fast :) service even when I wanted a late adjustment it wasn't a problem at all!

VoordeligInslaan.nl
Netherlands
3 months using the app
May 5, 2022

The lit extension team was super helpful with moving our online store over to shopify. They have a lot of knowledge and were always quick to respond with any questions. I would absolutely recommend LitExtension.

Barnes 4WD
United States
2 months using the app