Reviews (268)

Overall rating
4.7
Counts per rating level
  • 96% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its effective store migration services from platforms like Magento, WooCommerce, and PrestaShop to Shopify, handling critical data like products, customer information, and order history efficiently. The "All-in-One" service is particularly valued for comprehensive migration needs. The app's team, including members like Andy, Jay, and Harry, is praised for their professionalism and responsiveness, providing 24/7 support through multiple channels, including chat, and ensuring proactive communication throughout the migration process.

January 29, 2021

LitExtension was a great find when we needed to migrate our old platform to Shopify (they have many other options too). The assistance from Cara, who helped us through the full migration process was absolutely outstanding and beyond expectations. She stayed the full 4 hour migration window online helping all the way through to completion of the tasks. We had so many questions to ask her as we were migrating our production platform, so she took every question to answer in detail as well as to provide evidence that their solution works without a hitch. We are absolutely grateful for their help and the smart App, well worth the money paid. I was worried about one particular review in here as one said this App deleted all of their products. When I asked about they they took time to demo the process in their store and to assure me that our 9 months work of products isn't going to trash. Thank you so much for your help Cara and LitExtension. We have no hesitation to recommend to anyone who needs to migrate their shopping platforms.

Ceylon Supermart
United Kingdom
4 months using the app
LitExtension replied April 9, 2021

Hi,

Thank you for your kind feedback. Customer satisfaction has always been our top priority. So, we are thrilled to know that you loved your experience with LitExtension. Please don't hesitate to reach out if you have any further questions.

Yours faithfully,
LitExtension Team

October 11, 2022

Our first ever developer-free migration completed today ( from magento2 to Shopify) and Litextension gave outstanding support & service transfering exactly ( and only) the data we needed from our huge, old, patched-together site, seamlessly and conscientiously - working late into the night to complete our final migration. They were always there always there to help and advise me. As someone who knows nothing about tech-stuff, the migration-process, felt overwelming & intimidating until LitExtension got involved - then it became a breeze... I am eternally grateful for to the whole team, and particularly to Brian & Jay, who hand-held me throughout, going above and beyond with solutions ( like adding a formular to net prices in Magento, so they would show as inc Vat on Shopify - which helped massively:) If you're thinking of migrating away from magento and its lack of control for non-developers like me - DO IT ( I'm free!) ... and DEFINATELY do it with LITEXTENSION.

Sh! Women's Store
United Kingdom
4 months using the app
LitExtension replied October 11, 2022

Hi Ky,

Thank you so much for your kind words! We appreciate you taking the time to share your experience with us — and we agree that Brain and Jay are truly a gem to have on our team! We count ourselves lucky for customers like you.

We look forward to working with you again in the future!

Thanks,
LitExtension team

September 22, 2021

Used this for my woo commerce conversions to shopify. Best migration app available to make this happen

RHOyalty by RG Apparel Co.
United States
4 months using the app
LitExtension replied September 27, 2021

Dear RG Apparel Co.,

Thank you for trusting our service and leaving such amazing feedback! It really made our day. If you have any problems with your migration process, don't hesitate to contact our customer support team. We're more than happy to support you.

Have a nice day!

Sincerely,
LitExtension Team

September 1, 2023

We are extremely pleased with the All-In-One migration service provided by LitExtension. Their ability to come up with optimal solutions for e-commerce websites and answer any questions during the process was impressive. They also consistently exhibit their dedication to support the project by responding to detailed emails and maintaining regular contact with clients. In our case, the discussion regarding customization of the migration took some time, but our personal assistant Harry and his team were always there answering all the questions with patience. We highly recommend LitExtension for their exceptional service in large-scale and complex data migration.

Thermaltake USA
United States
4 months using the app
LitExtension replied September 4, 2023

We genuinely appreciate your feedback regarding our All-In-One migration service. At LitExtension, we strive to deliver the best solutions for e-commerce websites while providing impressive support every step of the way. Our team is dedicated to promptly addressing any questions or concerns you may have during the migration process. Whether it's addressing your questions, exploring different options, or finding the optimal solution for your unique requirements, we are committed to providing exceptional support throughout the process. Thank you for highlighting our team's dedication, and we appreciate the opportunity to serve you. We are delighted to be recommended for large-scale and complex data migration, and we look forward to serving you in the future. Thank you for choosing LitExtension for your migration needs.

January 26, 2022

This app has been smooth so far. Harris from the dev team has been accommodating and understanding. We had unique data issues that have been resolved.

420 Packaging
United States
3 months using the app
October 30, 2022

I worked with Dean Tran. I needed this service for a big migration from WooCommerce to Shopify. Few times I've worked with people so efficient and kind. The customer support team is perfect. Thanks a lot!

itacakes.com
United States
3 months using the app
LitExtension replied October 30, 2022

Hi Irwin,

We are thrilled to hear that you are satisfied with our service, and take your time sharing your thoughts with us. Thank you so much for that. Feel free to contact us whenever you need our support.

Yours sincerely,
LitExtension team

Edited February 3, 2020

We just requested to migrate our WooCommerce to Shopify.
Very good tool and excellent support.
Make my migration very easy.

Embelleze Portugal
Portugal
3 months using the app
LitExtension replied February 17, 2020

Thank you Embelleze for visiting us and making your purchase! We’re glad that you found what you were looking for. It is our goal that you are always happy with what you bought from us. We look forward to seeing you again. Have a great day!

Sincerely yours,
LitExtension Team

May 25, 2022

I subscribed to AIO LitExtension service and it was totally worth it, my case was migrated from magento 2, Jarvan helped me with platform gaps, merged different product types, handled different category structure, transmitted orders information, customizing their scripts to consolidate and tweet the data that I can continue to work on with ease. And both the customer service and technical support teams were fast responsive and accurate. As a developer to developer, I am very happy with the service. Thanks a lot !

Apple Park & Organic Farm Buddies
United States
3 months using the app
November 3, 2021

I've chosen LitExtension to migrate a shop to Shopify and I'm very satisfied. The process was quick and accurate, they clearly built a talented in-house team. The customer service is top-notch and answered all my questions before and after the migration - they went the extra mile to ensure that everything was perfect and didn't leave me hanging at any time. This is a no-brainer, I'll be using LitExtension in future projects.

Hey Happiness
Germany
3 months using the app
July 17, 2023

Excellent service and support, would certainly use again were it necessary. Prompt and helpful support.

Angela Reed
United Kingdom
3 months using the app
LitExtension replied July 19, 2023

Great to hear that you had an excellent experience with our service and support! Thank you for taking the time to share your positive feedback. We're thrilled that our team was able to provide prompt and helpful support, and we look forward to the opportunity to serve you again in the future. If you have any further questions or concerns, please don't hesitate to reach out to us. Thanks again for choosing our service!