Reviews (273)

Overall rating
4.7
Counts per rating level
  • 96% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its ability to smoothly transition stores to Shopify from various platforms, efficiently migrating key data such as products, orders, and customer details. It is noted for its cost-effectiveness and ability to handle complex data like custom attributes and product options. The "All-in-One" service is particularly favored for larger or intricate migrations. The app's performance is praised for being seamless and quick, with a professional support team, including standout members like Andy, Tracee, and Blue Nguyen, providing 24/7 assistance. Merchants appreciate the responsive and effective customer support, especially post-migration, ensuring continued satisfaction.

December 28, 2021

I used the fully managed migration service as I have appx 1700 products in my storage and really preferred to have someone handle it for me. Johnny, the developer / rep who handled my migration, was amazing and worked with me to ensure all the special requirements for my transfer were done. Our store was definitely outside the box for migrations, but he took the time to ensure he understood my needs and got it done. Thanks folks!

Darn Yarn
Canada
2 months using the app
March 3, 2022

Very responsive, great customer service. I had a large migration that required custom work and they delivered promptly and saved us a ton of time.

3wishes.com
United States
2 months using the app
April 13, 2022

Used for the migration of a Prestashop store to Shopify with over 7000 products and thousands of orders and customer accounts it went smoothly, very responsive support I highly recommend!

toolfitness
France
2 months using the app
May 23, 2022

Great and fast customer service. LitExtension saved us time and money by helping us quickly transfer our entire Wordpress store to Shopify. Thanks and will use again!

primadons7donnas
United States
2 months using the app
April 23, 2023

Issues were resolved promptly at no extra charge and with complete satisfaction! Highly recommended!

foxbyren
Germany
2 months using the app
LitExtension replied April 23, 2023

We’re so grateful that you took the time to share your feedback with us. It’s our pleasure to serve customers like you.

October 27, 2021

These guys are amazing. Super fast and great communication throughout the whole import process. I needed this particular job done ASAP and they finished it in less than 24 hours! Over 400+ products imported. Will use these guys again!

4X4OC
Australia
2 months using the app
July 10, 2021

We used this app to migrate from magento to shopify. We had a massive amount of data which they solved perfectly. We can really recommend LitExtension and their staff! They are extremely professional in all they do. Pricing is fair and their customer service is second to none.

Cahetu
Denmark
About 2 months using the app
LitExtension replied July 20, 2021

Dear Cahetu,

Thanks for sharing your review with us and the community. We appreciate it a lot! Please stay in touch and reach out to us if you need any help in the future. We are here all the time to answer all your questions and help you out.

We also have a Facebook Community for all merchants, eCommerce lovers to connect, ask, and sharing all eCommerce-related problems. Here is the link in case you wanna join us: https://www.facebook.com/groups/litextensioncommunity

Yours faithfully,
LitExtension Team.

April 20, 2022

We reached out to LitExtension to migrate the customers and orders data from our Prestashop store to our new Shopify store. After a quick chat with a rep of their team we went for their all-in-one migration service. They immediately started working on the migration and after a couple of tweaks everything was migrated correctly. Contact with them was always pleasant and we received ample status updates. The migration was done smoothly and swiftly.
Recommended!

TOPBUXUS
Netherlands
About 2 months using the app
October 28, 2021

We needed to transfer some data due to a move from WooCommerce to Shopify. I am an absolute layman in the subject and Litextension advised me well. Even when we had to go the more complicated way via CSV import, they did it very well. When I noticed things afterwards, they still solved them for us.
I am very pleased.

Otto Wilde Grillers Schweiz
Germany
About 2 months using the app
April 25, 2022

We used this app to help us migrate from OpenCart. So far so good. Reliable people, great professionals. Moved all our orders, customers, products and categories with no problem at all. Highly recommend them!

The Bead Store
United Kingdom
About 2 months using the app