Reviews (273)

Overall rating
4.7
Counts per rating level
  • 96% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its ability to smoothly transition stores to Shopify from various platforms, efficiently migrating key data such as products, orders, and customer details. It is noted for its cost-effectiveness and ability to handle complex data like custom attributes and product options. The "All-in-One" service is particularly favored for larger or intricate migrations. The app's performance is praised for being seamless and quick, with a professional support team, including standout members like Andy, Tracee, and Blue Nguyen, providing 24/7 assistance. Merchants appreciate the responsive and effective customer support, especially post-migration, ensuring continued satisfaction.

December 28, 2021

Used these guys for my migration over from OsCommerce and everything went super smooth. Ken was super helpful and answered all my questions throughout the process. Pretty impressive what this application does.

OverDosed Performance
Canada
About 2 months using the app
August 9, 2021

I was skeptical at first, but my experience with LitExtension was very easy and smooth. They were able to use our old OpenCart site, move all of our order data over to our new Shopify site, and even map all of the product data in there so we had all of the products in the migrated orders. Sean, the customer service agent was incredibly responsive and thorough. Quick to fix any issues, and very transparent with the process. Will definitely be using LitExtension for any future migrations!

Zenagen Hair Care
United States
About 2 months using the app
LitExtension replied August 10, 2021

Thanks for sharing your review with us and the community. We appreciate it a lot! Please stay in touch and reach out to us if you need any help in the future. We are here all the time to answer all your questions and help you out.

Yours faithfully,
LitExtension Team.

May 19, 2022

Moving from Yahoo is annoying, but LitExtension service answers promptly and clearly explains what needs to be done at each step. We are importing 130000+ orders and it saves the huge hassle of using a manual app to move the orders yourself. Also it costs the same as manual even with customization fees.

Light-O-Rama
United States
About 2 months using the app
July 18, 2022

The LitExtension team did a great job of transferring our information from our old shopping cart to Shopify. They are well worth the money and quick to help, even when it is late in the day. I would use them again.

TLDM.org shopping cart
United States
About 2 months using the app
December 31, 2020

I'd give Derek and his partners more than 5 stars if I could. Excellent customer service that went above and beyond. Fast and kind communication via LiveChat and email, and assistance weeks after my migration. Just excellent, I highly recommend LitExtension. Thank you so much for all of your help!!

Katie m. Berggren ~ Motherhood Art Online Shop
United States
About 2 months using the app
LitExtension replied April 9, 2021

Thank you for your positive review, Katie. We are happy to know that you're satisfied with our service and support team as well as would recommend it to everyone. Should you have any further problems, feel free to contact us. We are available 24/7 for you

Best,
LitExtension Team

January 17, 2022

Since we´re migrating over 4k orders and about 3.5k customers we needed a migration service we could rely on. LitExtensions helped us with both testmigrations and re-syncs up to our go-live on Shopify. Always helpful and quick in their communctions.

Casatlantic
Sweden
About 2 months using the app
March 11, 2022

Magnificent customer service & support. They really helped to make a store migration from wordpress / woocommerce to Shopify painless. Everything from pre-sales enquiries, timing migrations at odd hours, to accomodating to customisations in the Woocommerce store, it was a fantastic experience overall Highly recommend their All-in-One service. You'll thank yourself for conveneince & service delivered by the LitExtension team

BoundbyWine
Singapore
About 1 month using the app
January 11, 2023

I am new to Shopify with no knowledge on how to set it up. It must have been hard for LitExtension to work with us since I had no Idea what was possible vs what was not. However, LitExtension helped throughout the whole process of the migration in a very kind manner. I would recommend LitExtension for anybody looking to migrate their website, but especially to the newbies like myself.

MissyShop
United States
About 1 month using the app
LitExtension replied January 13, 2023

Thank you, MissyShop, for the amazing review! We put in the work to keep you and all of our clients happy. We hope to serve you in your upcoming projects and best wishes for your business!

August 23, 2021

Excellent Service, quick, friendly and effective. Would recommend to anyone looking to migrate. 5 stars

Direct Computers
United Kingdom
About 1 month using the app
LitExtension replied August 26, 2021

LitExtension is so honored to receive such an awesome review from you. We really appreciate that. Hopefully, we can continue to be the companion of your eCommerce venture.

Sincerely,
LitExtension Team.

Edited February 2, 2022

The team at LitExtension helped with migrating all orders and customerbase from Ecwid into Shopify. They did an amazing job! Very friendly and professional support all the way. Highly recommended!

Berryconcept Shop
Netherlands
About 1 month using the app