Overall rating
4.6
Counts per rating level
  • 90% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its ability to translate and localize websites into multiple languages, ideal for targeting diverse markets. The intuitive interface, even in the free plan, is praised, as are unique features like image translation and a multi-currency converter. The app's customer support is noted for its quick and efficient responses. Merchants also value the manual translation feature for refining automatic translations and find it useful for translating third-party app content.

July 1, 2023

Great app! We use it for our store to translate it in different languages. Easy translation and fantastic support.

LifeTime Watches
Netherlands
10 months using the app
Channelwill replied July 1, 2023

Thank you for your positive review! We are thrilled to hear that our app has been helpful for your store and that you have had a great experience using it. Please do not hesitate to reach out to us if you ever need any assistance or have any questions. We appreciate your business and look forward to serving you in the future.

- Sophie 💖

June 12, 2023

Amazing customer service. They solved my problem in just a few minutes.

Good Idea Furniture and Design
Hong Kong SAR
3 months using the app
Channelwill replied June 12, 2023

Thank you for your positive review! We are delighted to hear that our customer service team was able to assist you promptly and efficiently. We strive to provide the best possible support to our customers, and we are glad that we met your expectations. Thank you for choosing our service, and please don't hesitate to reach out if you need any further assistance in the future.
- Joewelyn

June 15, 2023

Using ETranslate for two of my websites and it's very useful and easy to use. Great support in case you need some help.

SVIMEA™
Croatia
23 days using the app
Channelwill replied June 15, 2023

Thank you for sharing your positive experience with ETranslate. We're glad to hear that it's been useful and easy to use for your websites, and that our support team has been helpful when needed. If you have any further feedback or suggestions, please don't hesitate to let us know.
-Nona🦋

June 12, 2023

Amazing live chat supports, they are always there for you. For the app itself if it could integrated to chatgpt or adjust the tone and style of the translation that would be more convenience.

THE EARTH WINE
Hong Kong SAR
11 months using the app
Channelwill replied June 12, 2023

Thank you for your review and feedback! We are glad to hear that you had a great experience with our live chat support. We appreciate your suggestion regarding integrating with chatgpt or adjusting the tone and style of the translation. We will definitely take this into consideration as we continue to improve and enhance our app. Thank you for choosing our service and we hope to continue providing you with the best experience possible.

- Joewelyn

May 17, 2023

I am absolutely thrilled with this translation plugin! It has become an essential tool in my day-to-day online activities. The accuracy and speed of the translations are truly impressive.

Moonkie
Hong Kong SAR
4 months using the app
July 15, 2023

We had an issue with localization of the translations, the customer service helped us to solve and all working perfectly

OPTICS SPOT
Czechia
3 months using the app
Channelwill replied July 16, 2023

Thank you for taking the time to leave a review. We're sorry to hear that you experienced an issue with localization, but we're glad to hear that our customer service team was able to help you resolve the issue and that everything is now working perfectly. If you have any further concerns, please don't hesitate to reach out to us.

- Sophie 💖

September 5, 2023

Very fast and great assistance! I needed to solve one problem, and they helped us immediately.

Fessura
Italy
About 2 months using the app
Channelwill replied September 7, 2023

It's great to hear that you received fast and helpful assistance with your review. Thank you for sharing your positive experience!

-Joewelyn 🌹

March 27, 2024

Don't work

PURIT
Italy
14 minutes using the app
Channelwill replied March 28, 2024

Hello there,

I hope this message finds you well. First and foremost, I want to express our sincere gratitude for taking the time to share your thoughts and experiences with us. Your feedback is incredibly important to us, and we genuinely appreciate the opportunity to address any concerns you may have.

Nevertheless, I observed that the overall score you provided was less than perfect, and we regret knowing that you were unable to reached out to our team for your guidance. Please let us know how we can help you further. In addition, we want to ensure your entire experience with us is nothing short of exceptional.

Your insights are crucial in helping us continually improve, and we'd love to better understand your overall experience to address any areas that may have fallen short of your expectations.

Best Regards,

Kim|Etranslate Support Team

Edited January 1, 2024

Eine sehr übersichtliche Translate App mit individuellen Funktionen und einem schnellen und hilfreichen Service. Jeder im Team bei ETranslate versucht dir zu helfen wenn Probleme auftauchen. Auch der Preis für diesen Service ist im Gegensatz zu anderen angemessen günstig.

Nur kleine Verbesserungen sind noch nötig um die App zu Perfektion zu gestalten:

- Die Funktionen der Auto- Übersetzungen sind super. Doch sind bei einigen Sprachen Verbesserungen vorzunehmen, damit Kunden auch eine korrekte Grammatik in der Sprache lesen können. Vor allem in der Sprache deutsch und Portugiesisch.

Die App macht genau das was beschrieben wurde, mit vielen netten Funktionen und individuellen Anpassungen auch zur SEO Optimierung.

Klare Empfehlung für die App!

Benjis
Portugal
8 months using the app
Channelwill replied November 6, 2023

Vielen Dank für Ihre ausführliche und hilfreiche Bewertung unserer Translate App! 😊 Wir schätzen Ihr positives Feedback und Ihr Engagement, um uns bei der Verbesserung unserer Dienste zu unterstützen.

Wir nehmen Ihre Anmerkungen zu Herzen und arbeiten daran, die von Ihnen genannten Verbesserungsvorschläge umzusetzen, insbesondere die Bestätigungsschritte, um versehentliche Übersetzungen zu verhindern und die Grammatik in Deutsch und Portugiesisch zu optimieren.

Wir freuen uns, dass Sie mit den Funktionen und individuellen Anpassungen der App zufrieden sind, insbesondere in Bezug auf die SEO-Optimierung. Wir werden hart daran arbeiten, die von Ihnen genannten Updates durchzuführen, und hoffen, beim nächsten Mal 5 Sterne von Ihnen zu verdienen. Vielen Dank für Ihre klare Empfehlung! 💫🌟

- Sophie

May 23, 2023

really great support. still having trouble getting used to the app but Faith at customer support has been amazing.

Giggled
South Korea
3 days using the app