Reviews (1,106)

Overall rating
4.9
Counts per rating level
  • 95% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for its clear point collection system and its effectiveness in retaining customers. It is noted for its user-friendly interface, customizable options, and a strong free plan suitable for new or budget-conscious businesses. The app integrates smoothly with Shopify, enhancing user experience without disrupting website operations. Customer support is highlighted as responsive and professional, with 24/7 live chat and commendations for staff members like Nova, Mariadel, and Kim. Regular updates that incorporate merchant feedback improve the app's functionality, making it a valuable tool for enhancing the shopping experience and supporting business growth through its loyalty program features.

April 25, 2024

Per ora ok

MedAda Jewels
Italy
9 minutes using the app
Channelwill replied April 27, 2024

Grazie per il tuo feedback! Siamo felici che finora tutto sia ok. Se hai bisogno di ulteriore assistenza o hai domande, non esitare a contattarci. Siamo qui per aiutarti!

Cordiali saluti,
Mariadel 💗
Loloyal Customer Support 🌟

June 11, 2024

RAPIDOS, RESOLUTIVOS Y ATENTOS MUY CONTENTO.

Universal.Market.place
Spain
About 1 hour using the app
Channelwill replied June 12, 2024

¡Muchas gracias por tu reseña! 😊 Nos alegra saber que estás contento con nuestro servicio. Seguiremos trabajando para ofrecerte la mejor experiencia posible. 🚀✨

Saludos cordiales,

Sophie|Loloyal Equipo de Soporte

February 25, 2024

respond very fast and helpful

北斗星汽車服務站
Hong Kong SAR
27 minutes using the app
Channelwill replied February 27, 2024

Thank you for the positive feedback! 😊 We're thrilled to hear that you found our customer service fast and helpful! If you have any further questions or concerns, feel free to reach out. Happy using our service! 👍🚀

Best Regards,
Kim
Loloyal Customer Support 🌟

January 4, 2024

Have been using the Free plan for a while now. I was able to get upgrade the Free plan to allow 80 orders per month rather than 50 and reached out to support to remove the branding for Free.
Belle from Support was super nice and quickly removed the branding for me.

Lacuna Clothing
New Zealand
Channelwill replied January 6, 2024

🌟 Thank you for sharing your experience! 🌈 We're delighted to hear that you've been enjoying our Free plan and that our support team, especially Belle, could assist you promptly and with a smile. 😊 Your satisfaction is our priority! If you ever need further assistance or have more feedback, feel free to reach out. Happy selling! 🚀🛍️

Best regards,

Sophie | Loloyal Support 💫

February 13, 2024

Good service, fast

童顏家 Lurela & UnMark
Taiwan
19 minutes using the app
Channelwill replied February 18, 2024

Thank you! 🌟 We're delighted to hear that you found our service to be good and fast! 🚀 If you ever have more feedback or questions, feel free to reach out. 😊

Best regards,
Sophie 💗
Loloyal Customer Support 🌟

Edited August 9, 2022

Excellent customer service from Mariadel . I've had several chats over the last few days with her and her help has been fast and helpful. Thank you for your assistance and answering my questions :)

G.A.B Vinyls
United Kingdom
About 2 years using the app
September 10, 2022

Super Service and works perfect. Easy to setup up and does the job really great. And the best it is for free

Card Collector
Germany
About 2 years using the app
February 27, 2024

A*****

HelluFresh
United Kingdom
18 days using the app
Channelwill replied February 28, 2024

Thank you so much for taking time to leave us a positive review! 😊 We're thrilled to know that you rated us A*****! You are awesome! If you have any further questions or concerns, feel free to reach out. Happy using our service! 👍🚀

Best Regards,
Kim
Loloyal Customer Support 🌟

July 19, 2022

Per essere un app gratuito nulla da dire, è fatta molto bene. Adesso non mi resta che testarla! Grazie :)

Scatto 35
Italy
Almost 2 years using the app
November 8, 2022

Je débute avec l'application , mais le support est très réactif, c'est un bon point!J'espère que j'aurais du plaisir et des résultats avec l'application à l'usage.

perlesafricainescie.com
France
Almost 2 years using the app
Channelwill replied December 3, 2022

Thank you so much for taking the time to leave us this review, we are glad to be of service to you.

Loloyal Team