Reviews (1,065)

Overall rating
4.9
Counts per rating level
  • 95% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this loyalty program app for boosting customer retention and engagement through its user-friendly interface and unique features like transparent point collection and customizable rewards. They praise the responsive customer support, especially staff members like Nova, Mariadel, and Kim, and appreciate the smooth performance and reliability of the app. It's particularly valued for its free plan, suitable for startups, and continuous updates that enhance its functionality.

January 22, 2024

Helpful support

Surprizeshop
United Kingdom
About 1 hour using the app
Channelwill replied January 24, 2024

Thank you for your feedback! 😊 We're thrilled to hear that our support was helpful for you. If you have any more questions or need assistance, feel free to reach out! 🌟

Best regards,
Sophie// Loloyal Support 💫

November 20, 2023

amazing so far

Hairy Man Care
Australia
24 minutes using the app
Channelwill replied November 21, 2023

Thank you so much! 😊 We're thrilled to hear you're having an amazing experience with us! If you have any questions or need assistance, feel free to reach out. 🌟

Sophie|Loloyal Team💎

April 11, 2024

Servizio di assistenza perfetto, eccellente, professionale, competente , l'operatrice Shan mi ha aiutato in tutto e ha trovato la soluzione al mio problema, davvero un servizio eccellente complimenti a Shan ottimo lavoro .

Gleaming.it
Italy
About 2 hours using the app
Channelwill replied April 13, 2024

La ringraziamo molto per aver trovato il tempo di condividere la Sua esperienza con noi! Siamo entusiasti di sapere che ha trovato il nostro servizio perfetto e il nostro team eccellente, professionale e competente.

Shan e il resto del nostro team sono molto orgogliosi di fornire un'assistenza di alto livello ai nostri clienti e siamo lieti di sapere che Shan è stato in grado di aiutarla in modo efficiente ed efficace. Le sue gentili parole saranno condivise con Shan e l'intero team come riconoscimento per il loro duro lavoro e la loro dedizione.

Apprezziamo molto il suo feedback e il riconoscimento dell'eccezionale servizio offerto da Shan. Se in futuro avrà bisogno di ulteriore assistenza o avrà domande, non esiti a contattarci. Siamo qui per aiutarvi!

Grazie ancora per aver scelto Loloyal e ci auguriamo di potervi servire ancora in futuro.

Cordiali saluti,

Kim|Squadra di supporto Loloyal

Edited August 9, 2022

Excellent customer service from Mariadel . I've had several chats over the last few days with her and her help has been fast and helpful. Thank you for your assistance and answering my questions :)

G.A.B Vinyls
United Kingdom
About 2 years using the app
February 15, 2024

Easy setup!

ShopCosmos.online
United States
5 minutes using the app
Channelwill replied February 18, 2024

Thank you for the positive feedback! 😊 We're thrilled to hear that you found the setup process easy! If you have any further questions or feedback, feel free to reach out. Happy using our service! 👍🚀

Best regards,
Sophie 💗
Loloyal Customer Support 🌟

July 19, 2022

Per essere un app gratuito nulla da dire, è fatta molto bene. Adesso non mi resta che testarla! Grazie :)

Scatto 35
Italy
Almost 2 years using the app
September 7, 2022

Excelente app y atención. Es muy fácil de usar y rápida. Esperamos que a nuestros clientes les guste tanto como a nosotros.

Insumos con Amor
Chile
Almost 2 years using the app
October 27, 2022

Die junge Dame war ein Sehr netter Kontakt und super schnell reagiert und das Logo entfernt. Lieben Dank

Manufaktur ZARTGEFÜHL
Germany
Almost 2 years using the app
January 30, 2023

App davvero fantastica, funziona perfettamente.
Servizio di assistenza fantastico, Mariadel è stata gentilissima e bravissima.

Casalbiancheria
Italy
Almost 2 years using the app
Channelwill replied February 2, 2023

Siamo così grati per la tua recensione a 5 stelle! Facilità d'uso e servizio clienti sono i nostri obiettivi. Non esitate a contattarci se
hai qualche problema.
-Caterina

October 29, 2022

very good and easy customer service. and very useful app. We would 100% recomend this to anyone looking to improce their store

Hypebroz
United States
Almost 2 years using the app
Channelwill replied December 3, 2022

Hi,

Thanks so much for taking the time to leave us this review! We really appreciate it :) Cheers to more success! ✨🥂

Catherine | Loloyal Team