Reviews (1,106)

Overall rating
4.9
Counts per rating level
  • 95% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for its clear point collection system and its effectiveness in retaining customers. It is noted for its user-friendly interface, customizable options, and a strong free plan suitable for new or budget-conscious businesses. The app integrates smoothly with Shopify, enhancing user experience without disrupting website operations. Customer support is highlighted as responsive and professional, with 24/7 live chat and commendations for staff members like Nova, Mariadel, and Kim. Regular updates that incorporate merchant feedback improve the app's functionality, making it a valuable tool for enhancing the shopping experience and supporting business growth through its loyalty program features.

October 26, 2022

Extremely helpful, accurate, and prompt. Every question asked was answered in detail and they were very patient.

Victorious Oil Company
United States
Almost 2 years using the app
Edited November 28, 2022

Perfect, great customer service, answer fast and is helpful ! I recommend using this app to grant loyalty points to your customers

Monee Mellow
France
Almost 2 years using the app
Channelwill replied November 30, 2022

Thanks so much for taking the time to leave us this review! We appreciate it :)

September 7, 2022

Excelente app y atención. Es muy fácil de usar y rápida. Esperamos que a nuestros clientes les guste tanto como a nosotros.

Insumos con Amor
Chile
Almost 2 years using the app
October 27, 2022

Die junge Dame war ein Sehr netter Kontakt und super schnell reagiert und das Logo entfernt. Lieben Dank

Manufaktur ZARTGEFÜHL
Germany
Almost 2 years using the app
December 4, 2022

Honestly quick and simple to set up, great customer support, just got to wait for customer feedback but I know they are going to love it. Thanks for an amazing product.

Royal Gift
Canada
Almost 2 years using the app
Channelwill replied December 5, 2022

Thank you so much for taking the time to leave us this review, we are so happy to hear that Loloyal is easy to use, which is something we attach great importance to.

January 30, 2023

App davvero fantastica, funziona perfettamente.
Servizio di assistenza fantastico, Mariadel è stata gentilissima e bravissima.

Casalbiancheria
Italy
Almost 2 years using the app
Channelwill replied February 2, 2023

Siamo così grati per la tua recensione a 5 stelle! Facilità d'uso e servizio clienti sono i nostri obiettivi. Non esitate a contattarci se
hai qualche problema.
-Caterina

October 29, 2022

very good and easy customer service. and very useful app. We would 100% recomend this to anyone looking to improce their store

Hypebroz
United States
Almost 2 years using the app
Channelwill replied December 3, 2022

Hi,

Thanks so much for taking the time to leave us this review! We really appreciate it :) Cheers to more success! ✨🥂

Catherine | Loloyal Team

August 15, 2022

Mariadel in customer service is amazing, she went above and beyond to get my small business up and running, super helpful ! :)

Look Academy
Australia
Almost 2 years using the app
August 31, 2022

Friendly and great support, easy to use ! Very helpfully when setting up the app. Ensures you understand and very friendly to chat with and fast service

Unique Gifts for all Occasions
Canada
Almost 2 years using the app
Edited November 13, 2022

This app is pretty awesome and does what I need it to do :) and I had a great experience with the customer service. Mariadel was very fast, helpful and friendly. Overall, it was a great experience and I would definitely recommend this company to others.

Orange Farm Clothing
United States
Almost 2 years using the app
Channelwill replied December 2, 2022

Hi,

We are touched knowing that you appreciate our service! It's always our pleasure to provide the best quality support that you deserve. On behalf of the Loloyal team, I want to say thank you for trusting us. We value you and your business, and we promise to do our very best every day to serve you better! We look forward to being of your service on your next endeavor.

Cheers to more success! ✨🥂

Catherine | Loloyal Team